CRM Simple Business

We have been using this CRM system for over three years. First of all, it is worth noting its ease of management. The program's modules are organized in such a way that users can quickly find the necessary table or information. The built-in IP telephony has helped us reduce our phone call costs by about half. Additionally, with the help of telephony and a special database, we create client cards that store their main information. If needed, we can quickly access the required information. I highly recommend this system to small and medium business owners.

Date of experience: ноя 10, 2025

We have been using the CRM Simple Business for over a year. It is a very effective and functional system, and it is also easy to understand. A free version is available for a team of five people. Considering that we have more than 15 employees, we chose the paid plan. The setup and learning process went smoothly, especially thanks to the free training we received for paying for the CRM three months in advance. All our calls and requests are processed in the CRM, which has significantly simplified our work (previously we were using Excel spreadsheets). A huge thank you to the support team; they are truly outstanding! Rating — 5 stars.

Date of experience: окт 13, 2024

We searched for a suitable multifunctional CRM system for our sales department for a long time and ultimately settled on Prosty Biznes. This system fully meets our requirements, as we were looking for a multifunctional solution. We have been using it for six months, and no one has expressed any dissatisfaction. There is a free plan available for small businesses, and we chose the Pro plan, which costs 1900 rubles per month. The functionality of the system is impressive: it includes document flow, client database management, a task manager, as well as free internal calls, convenient reports, and much more. We highly recommend this CRM and deeply regret that we didn't start using it sooner!

Date of experience: дек 28, 2024

During my work, I had to use the "Simple Business" program, and the drawbacks of this program overshadow all its minor advantages. The "Accounting" module is particularly puzzling. It raises the question - why is this software paid? The most pleasant aspect of "Simple Business" is the support service, which I find myself contacting almost every day.

Date of experience: июн 22, 2024

I can't understand why there is such a negative last review. We have been using this system for not long, and so far we haven't encountered any problems. If questions arise, the support team responds quickly and helps. It's normal for questions to come up at the beginning. I have experience with other CRMs, and it hasn't always been positive. I can confidently recommend this program.

Date of experience: дек 18, 2025

We recently implemented "Simple Business" in our organization. This system has significantly simplified our work with clients and our interactions with them. It's very convenient that all functions are gathered in one program: we can manage client accounts, call them, assign tasks to managers, and track their completed tasks for the day. The technical support here is truly top-notch; they helped us understand everything and tailored it to our needs. Overall, we are satisfied with the result.

Date of experience: дек 21, 2025

At first, we simply downloaded the program from the website and gradually started entering our data. In the end, we chose the Pro tariff. The interface turned out to be very intuitive, even those who are not very computer-savvy managed to get the hang of it quickly. What we especially like about this system is the convenient client database, which includes client calls, cases, correspondence, emails, documents, reports, reminders, and much more. In addition, we use the accounting feature, manage workflows for projects and tasks, and create work completion schedules. After implementing Simple Business, we significantly reduced the time spent on "paperwork," and everything is under strict control of the system. It's a wonderful tool for professionals. I can't point out any negative aspects; the system is indeed extensive and high-quality, and it is constantly evolving. We regularly receive updates, and overall, we are very satisfied.

Date of experience: окт 30, 2024

Our department and the company as a whole have long been automated, but we used a multitude of specialized tools: separate spreadsheets for clients, a separate program for entering data to print contracts, separate reminders and mailings through another service. You can imagine what happened when we brought on a new employee... And if someone got sick, transferring clients to another manager became a real problem. Those who have faced this will understand me. This led to the need to find a system that could solve at least a large part of our tasks. We started gathering information, comparing offers and prices. That's how we stumbled upon the CRM Simple Business, downloaded the trial version, and tasked our sysadmin with figuring it out. In the end, we got a complete set of office, marketing, accounting, warehouse, and other tools in one system for a symbolic price, which doesn’t look overloaded and is easy to use. We are glad that our search was successful and we found our CRM.

Date of experience: фев 17, 2026

An excellent, affordable, and most importantly, reliable tool for those starting their business. I have been using the system for 2 months and so far I am very satisfied. In my opinion, this is the best value for the price, and in terms of quality, it is no worse than the most expensive alternatives.

Date of experience: дек 17, 2024

Based on the recommendation of friends, we decided to try the program. At first, we used the free plan for a month, and then we switched to the paid one for 1900 rubles. Overall, we are satisfied with this program. All the necessary features are available for a reasonable price, while similar solutions cost 2-3 times more. We use telephony, client databases, as well as accounting and warehouse modules. This has significantly improved our document flow, as we now print documents only when necessary, while keeping the rest in electronic form. I especially want to highlight the tech support — it is the most responsive support service I have ever worked with.

Date of experience: янв 31, 2026