StoCRM

Great CRM for auto services.

I use StoCRM to automate the work of our auto service. The system is very convenient for managing orders, work orders, and clients. Pros: complete tracking of repair history, inventory management of spare parts, payroll calculation, analytics. Integration with online booking allows us to accept requests through the website. Technical support responds quickly. As for the downsides: it takes time to set up in the initial stage, but the result is worth it. I recommend it for any auto service.

Date of experience: фев 20, 2026

Very convenient system! Everything is presented clearly, and the main business indicators are taken into account. The team constantly improves the program, considering our wishes. Technical support is always available and resolves almost any issues. This is a specialized solution specifically for auto services, which sets it apart from more well-known "universal" programs like Bitrix. We have been using it for about six months and are happy that we chose this program!

Date of experience: окт 22, 2024

I previously had no idea about such programs, but a friend of mine from a barbershop told me about their CRM system, and it piqued my interest. I started looking for a CRM for my auto service and communicated with different companies. I liked this program the most. It has a user-friendly interface and a reasonable price. At first, I implemented telephony, and it immediately became clear how useful it is! In the first week, I already recouped all the expenses for implementation and licenses for the next two years! I have a large station with 8 workstations. After the implementation, things became more organized, and management became more transparent.

Date of experience: июн 30, 2024

None of the program's modules work or are usable. Requests to fix the situation yield no results. After paying 30,000 rubles, you only get the opportunity to experiment. Constant promises, the VIN is not recognized, and the warehouse is organized in such a way that after 20 days of use, we completely lost track of everything. Even the initial data could not be imported correctly. Time, money, and nerves wasted.

Date of experience: мар 08, 2026

This is the fourth accounting program for auto services that I have implemented at my service station. After the release of the second version, I finally decided to choose stocrm, and here’s why: the main aspect is working with clients, and the program handles this well. The logic and processes are specifically designed for auto services. Thanks to the integration with telephony, it is almost impossible to miss a new order or agreement, parts ordering, assembling goods into work orders, and so on. The flexibility of the program allows for the adaptation of our own business processes. The auto service module, including work orders and pricing, is executed at a high level. It’s a bit disappointing that there’s no “tree” for the warehouse, but that’s just a matter of getting used to it over time. After the second release, the developers quickly respond to feedback and add new features, and technical support responds instantly. Once all processes are set up and described, you can confidently hire an administrator with minimal knowledge without fearing a decline in customer service. I RECOMMEND! Auto service Autograf Tuapse.

Date of experience: янв 18, 2026

A wonderful program. I spent a long time choosing between various CRM systems. In the end, I implemented STOSRM in my service and happily recommend it to my acquaintances. I'm especially impressed by the quick technical support and the strategic approach to the program's development. There are some shortcomings in inventory management, but we are actively communicating with the development team and gradually improving the program.

Date of experience: окт 12, 2024

What can I say about the program? The main thing is that its implementation and functionality are top-notch — 5 stars. The program is very simple, and it turned out to be easy to master, which is important when there are 2-3 reception masters working. Managing the warehouse and adding products is also not complicated. There are some minor shortcomings, in particular, not all the features shown in the presentation have been implemented. I want to specifically mention the telephony: there’s no need to spend a lot of money on a multi-phone from Megafon. We found a way to save, and everything works in the program. If anyone needs help, feel free to contact me at 89531768393. Another point concerns the cash register — Business Ru partners inflate prices, so it’s better to purchase only the annual service and buy the cash register independently. If you need assistance, reach out. We studied the program thoroughly and addressed every question. There is also an SMS mailing feature, which took the most time. From all of the above, if you need an affordable and functional program, choose this one. Alpha Parus Triceps is also good, but it’s more expensive and more complicated to use. Wishing everyone good luck and many clients!

Date of experience: янв 30, 2025

The system is regularly updated, and there's an option to submit your task for improvement. Ordering spare parts and getting estimates is done in just a few clicks, which saves a huge amount of time. Technical support responds promptly in the chat to any questions that arise, and the managers are always ready to help and explain how to set things up. After purchasing the system, we received training, were given a detailed overview of the functionality, and had the initial setup completed. The team is really great!

Date of experience: фев 10, 2026

We have been using the product for two years. During this time, there have been numerous updates. The development team always responds to emerging issues and resolves them quickly. Everything is intuitive and convenient. There are almost no failures (if they do occur, the technical support service promptly resolves everything). If the development continues in the same spirit, the product will become absolutely indispensable and will have no analogs.

Date of experience: авг 16, 2025

We have been using this system for just under six months, and so far everything is top-notch. It's very convenient and comfortable, and the technical support responds quickly at any time! At the moment, we only see advantages, and I am confident that it will remain this way. I recommend this system to everyone; we haven't found any downsides so far.

Date of experience: янв 10, 2025