EnvyCRM

I was choosing between Ogniomet and Envy, as both multi-services offer similar widgets and are in a comparable price range. However, the CRM module in Envy is slightly more expensive per user. I tested them simultaneously, and Ogniomet's performance turned out to be less stable. Overall, the markup for Envy compared to Ogniomet is about 30%, but for me, quality is more important. The other widgets function normally and help attract new clients through the website. I find the multi-button, callback, and customer grabber to be the most useful. However, the herd instinct widget, which shows that someone is making a purchase, does not grab visitors' attention. Personally, I recommend not overloading the website with widgets, as this can scare off customers. I lost visitors because of this until I reduced their number. For full functionality, I integrated Sendpulse, MTT, and Google Analytics into Envy for data analysis. All necessary integrations are already available, and no additional effort is required.

Date of experience: июл 18, 2024

Looking for a simple CRM? Then choose EnvyBox. I've been using it for two years and I'm generally satisfied. There have been some minor issues with bugs, but they are quickly fixed and they listen to feedback. Setting up business processes in the system is intuitive, and if any difficulties arise, you can always refer to the manuals. Another big plus is that they helped me with website integration. The CRM functions are standard, but there are also useful solutions for working with clients, deals, and task distribution. The main feature is the high degree of automation, allowing for the consolidation of certain actions. The system includes guides for filling out fields, which is very helpful for beginners, takes into account clients' time zones, has a convenient block for managing requests, and much more. For its price, this is truly the best system I've ever worked with.

Date of experience: май 25, 2024

In my opinion, the CRM system from Envybox is one of the best solutions for the sales department. It is intuitive and user-friendly. If my employees couldn't master Bitrix24, they felt comfortable with this system from the very first day. Of course, after working with Bitrix, understanding a proper CRM is much easier, but even starting from scratch is not difficult. The system has many convenient features. For example, working through buttons allows us to automate many processes. My team and I set up the logic of the buttons and defined action sequences, for instance, for calls. As a result, routine tasks have decreased. There are also useful options for quick data entry, automatic task assignment to less busy employees, and the ability to set tasks. The system includes all the necessary basic functionality, including reports, funnels, and reminders. We successfully integrated it with our website and telephony, as well as synchronized it with other services, particularly SMS campaigns. The cost of the system is quite reasonable, but it’s more advantageous to pay for a year upfront. In my department, 4 people use the CRM, so it ends up being about 1,600 rubles a month, which is quite acceptable. I also recommend checking out other solutions from Envybox, through which I discovered the CRM. They have excellent callback, online chat, quiz forms, and much more.

Date of experience: окт 02, 2025

A high-quality system that is constantly evolving. Its main advantage is that the pre-installed standard settings allow for a quick CRM launch for clients. The interface is intuitive and not overloaded, so new employees do not need much time for training. EnvyCRM tracks all tasks, helping to avoid situations where something is forgotten. Every call or chat is recorded, and it's simply impossible to miss a client request with properly configured integrations. There is also a clear online monitoring feature that allows management to oversee the workflow in the company. The system promotes work automation, making it useful for salespeople and anyone who regularly interacts with clients.

Date of experience: май 12, 2025

An excellent and intuitive CRM system. I quickly got the hang of it, and other employees also adapt easily. For beginners who have never worked with a CRM, this is the perfect choice. I've seen newcomers open Bitrix and Envybox for the first time. The difference is obvious: everything here is simple and logical, the interface is intuitive. In terms of functionality, the system fully meets the needs of managers. A multitude of automation tools allows you to avoid routine tasks — just press a button, and you can create your own buttons. Standard CRM features are also present. All interaction history with the client is stored in one place, you can communicate through any channels, make and receive calls, and so on. Additionally, there are many integrations offered. The prices are average, but if desired, you can find more advantageous offers on the market (I use Envybox since it's paid for by management — they value good functionality). For those who want to try it out, there is an 8-day trial available. During this time, you can test most features, get used to the interface, and understand if it's necessary and if it justifies the costs.

Date of experience: апр 24, 2024

I am well acquainted with EnvyCRM, as I have worked in two companies where it was used. Both companies were involved in sales, and it is in this area that the CRM system really shines. The functionality is generally standard, but the system stands out due to some interesting features. For example, if I call a client and they don't answer, I press one button, and a task for a callback is automatically created for me after a specified time. When I call again, if the situation repeats, the system creates a new task (for example, a callback, but with a different time interval). In the task list, I can see my work laid out by the hour. The Envy interface is pleasant, the system works quickly, and the settings remain unchanged. Everything functions excellently.

Date of experience: сен 25, 2025

The EnvyCRM service turned out to be quite good. I liked that the time is displayed according to the clients' time zone, which is really convenient. The system has analytics, and all data is saved in the CRM. Additionally, there is a free trial plan available. The website offers a lot of tutorial videos that will help you understand how everything works. I recommend giving it a try and sticking with this service.

Date of experience: авг 17, 2024