OkoCRM receives high ratings for its convenience and functionality. User reviews highlight the simplicity of the interface and the effectiveness of the system in managing clients and deals.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
An excellent cloud CRM system. My employees feel comfortable working in it (interacting with clients, managing deals, working with documents, and more), and I can control their activities and stay updated on events. No inquiry goes unnoticed; all requests are recorded, and there are no duplicate entries. Employees see their tasks and complete them on time. I receive up-to-date statistics on each manager directly in the system – how many tasks and deals they have closed, what the average check is, where mistakes occurred, and so on. As for the price, it's not so straightforward. When we first started using it, the cost was lower. Currently, probably due to the CRM's popularity, the price has significantly increased (about 400 rubles per user per month). There is only one plan, and all functions are available on it. Therefore, for large teams, it can be expensive (there are no discounts for the number of employees). In my case, the price is still acceptable, as the benefits from using it far outweigh the costs. I would also note that the service is constantly evolving. Since we started using this CRM system, many new features have been added, and many errors have been fixed. The creators closely monitor the product, actively work on it, and take customer feedback into account (I have sent many recommendations – and I have seen changes).
I joined a company that uses this CRM system. Previously, I worked with various customer management programs, but I adapted to this one the fastest. The interface here is very simple and intuitive. You can communicate with clients through different channels from one window, and then create deals directly from the conversation with just one click. All the information about the client is stored in their profile, from which you can even make a call. I understand that such functionality is almost everywhere, but it is implemented here especially conveniently and easily. And if you are not at work or on the go, you can access the app (available on Android and iOS) and get all the necessary work information. Overall, this CRM completely satisfies me.
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OkoCRM is an online service offering solutions for customer relationship management. The company provides tools for automating sales and improving customer experience, helping businesses effectively interact with clients and optimize processes.
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