We have been using this CRM system for over three years. First of all, it is worth noting its ease of management. The program's modules are organized in such a way that users can quickly find the necessary table or information. The built-in IP telephony has helped us reduce our phone call costs by about half. Additionally, with the help of telephony and a special database, we create client cards that store their main information. If needed, we can quickly access the required information. I highly recommend this system to small and medium business owners.