Ramex

I helped implement this system at a company that deals with windows. Honestly, CRM Ramex is quite a weak product. Its entire functionality is exclusively tailored to this business. This solution is not universal, and expanding its functionality through third-party integrations is practically impossible – there are almost none. On the other hand, within its niche, the system offers many useful features. Firstly, all deals are recorded in the CRM. I know that some managers might skip recording deals. For example, they might refuse a client and then sell their information to another company or acquaintances. In Ramex, all inquiries are logged, and if there was a refusal, the reasons can always be clarified. Secondly, the system prevents fraud from the measurers. They also have their own scheme – they go out for measurements, negotiate directly, and process refusals. For control, another solution is used: measurers install an app that tracks their geolocation and sends data to the system. If the system records a repeat visit to the same address, it can lead to serious consequences. Otherwise, the features are standard for any CRM, such as tracking lead sources or financial analytics. Overall, the system is useful in its niche, but it makes no sense to apply it outside of it.

Date of experience: май 22, 2025

I recouped the cost of Ramex in the first month, and now it saves me 25,000 a month, which used to go to a manager with almost zero efficiency. Now, one person working in the program handles the applications, and sales have increased by about 30%. Previously, some clients were lost even at the measurement stage, but now refusals make up a maximum of 20% per month. We sign contracts with almost everyone who agrees. The program is very functional and helps keep everything under control. I can see not only employee efficiency but also financial indicators, the client base, and much more. It keeps a history of calls, all inquiries, contracts, and contacts. The potential revenue and profit are also calculated within the program. To stay updated, the entire office downloaded the mobile apps. The difference in work before and after Ramex is simply enormous. Not all employees reacted positively to the implementation, but, in general, they have no choice. I, on the other hand, am only gaining benefits from this innovation.

Date of experience: апр 25, 2026

I am just starting to work with the system, and as I fill in the directories and complete current tasks, I am increasingly appreciating the CRM Ramex. I recommend attending a webinar with an expert before implementation; it is worth the money and helps save a lot of time. Then, by reviewing the webinar recording, you can quickly adapt the system to your business. It helps analyze profitability. The interaction with colleagues is convenient: you can assign measurements to the masters through the app, and they automatically receive the information, which helps ensure nothing is missed. Planning schedules for measurements, deliveries, and installations is also very convenient. A separate cash block allows for complete financial accounting for the company, analyzing expenses, and planning income and write-offs, which prevents cash gaps. It is accessible from any device.

Date of experience: мар 14, 2026

I spent a long time looking for a CRM focused on selling plastic windows, but the popular ones like ****** and ****** didn't work for me. The Ramex system makes me happy; everything is intuitive and convenient. Newcomers can easily start working from day one. The CRM includes all the necessary aspects for working with plastic windows. I'm waiting for the synchronization with Roistat to be completed.

Date of experience: июл 19, 2025

We have been collaborating with RAMEX for three years. Overall, the impression is excellent; the functionality for a window company is very convenient. The entire customer history, from the initial inquiry to the complaint, is clearly visible, and there is always the option to track the entire chain of interactions. There is also a link to advertising sources, which allows for optimizing channels and budgets. The system is really good, and we are completely satisfied! One suggestion would be to have a more informative mobile app, although this is not critical for the main functionality and the overall system, but I am sure they will improve it soon!

Date of experience: фев 19, 2025