SberCRM

2.3
Rating 2.3 · 3 reviews
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Average Rating

2.3

/
5

3 Reviews

5 Star
33%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
67%

AI review summary

Based on 3 reviews
33% positive 0% neutral 67% negative

Reviews about SberCRM are mixed. Some users note the system's usefulness, while others express dissatisfaction with high prices and poor service.

What people like
  • Convenient tracking of orders and clients
  • Additional protection through counterparty verification
  • Competitive advantage from creating your own CRM
What people don't like
  • High integration costs
  • Inconveniences when migrating to a new system
  • Website functionality issues and lack of support
  • Various tariffs and lack of clarity in information

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

Тимур  Самаев

I am engaged in wholesale trading of dairy products. Previously, everything was going well without CPM, but soon orders started to disappear. I connected this system, and I don't have any special tricks. Now I can clearly track the situation for each order, client, and goal achievement. I am especially pleased with the ability to check counterparties. Anything can happen in life, so this is an extra layer of protection.

Pros
  • Четкое отслеживание заказов
  • Удобная проверка контрагентов
  • Дополнительная защита
  • Улучшение выполнения целей
  • Простой в использовании
5
Date of experience: июн 17, 2025
vlnskii tester

The order form on the website is not working. No one answered the phone calls for 22 minutes. After half a day, even the automatic responder was turned off. The information about the advertisement from the bloggers is inconsistent: one claims it's free, another talks about a six-month plan, and a third mentions a professional plan for a whole year.

Cons
  • Не работает форма заказа
  • Долгое ожидание ответа
  • Автоответчик отключился
  • Разная информация от блогеров
  • Неясные тарифы на рекламу
1
Date of experience: мар 17, 2026
Алия Латыпова

Creating your own CRM is indeed a good competitive advantage, but paying 25,000 rubles for its integration is absurd. The client will bring their money to your bank, pay every month, and face inconveniences during the transition, so why should they also pay for a new integration? What is the benefit for the client? You are in sales and should be thinking about the clients' advantages. If your system really works, then offer its implementation for free, give a year for testing, but even that won't attract many. I spent time talking to you, and the manager says one thing, while the website states that the connection costs 1,000 rubles. In reality, the integrator charges 25,000.

Pros
  • Хорошее конкурентное преимущество
Cons
  • Высокая стоимость интеграции
  • Неудобства при переезде
  • Отсутствие выгоды для клиента
  • Несоответствие информации на сайте
  • Менеджеры говорят одно
1
Date of experience: дек 19, 2025
4.6
Trust Score
Low
Based on 3 reviews

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Business Details

  • SberCRM is an online service offering solutions in customer relationship management. The company develops software that helps businesses effectively interact with clients and optimize their sales.

    AI-generated overview

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