Saby Retail

Convenient cash register system with reliable integration.

I use SABY Retail (formerly SBIS Retail) for automating retail in our store. The platform is really convenient: the interface is clear, the cash register works without failures, and inventory tracking is done in real-time. The technical support operates around the clock, and they respond to questions quickly. Integration with honest signs and SABY accounting works smoothly. On the downside: configuring it for specific business needs takes time and the help of a specialist, and some features are still not flexible enough for non-standard processes. Overall, it's a worthy solution for retail automation, especially if you work within the SABY ecosystem.

Date of experience: май 10, 2026

We have been collaborating with SBIS for a long time. Our company uses various modules of their system (internet reporting, accounting, and others). Occasionally, there are minor glitches, but none of the employees have faced critical issues. As for EDI, we have no complaints here. I want to highlight their reasonable pricing policy. For the regions, the cost is slightly lower than in Moscow or St. Petersburg. The difference is not significant, but in the capital, we would pay 50% more for the same services. Although the discounts for long-term cooperation are not high (after three years, there is only a 10% discount on EDI). The cost of sending documents is 5 rubles per package, and an additional 4,000 rubles is required for internal document flow. We are satisfied with the prices, and we consider this one of the most advantageous offers on the market.

Date of experience: апр 30, 2024

We have been collaborating with Tensor for two years. Technical support is available 24/7, without any days off. The team consists of qualified and responsive specialists. We have no complaints about their work. They always provide up-to-date information, taking into account changes in Russian legislation. The service is intuitive and convenient. Thank you for the productive collaboration. I recommend it.

Date of experience: окт 08, 2024

For a month now, we have been unable to get the employees of Tensor to connect the electronic document management system (EDO). Our calls with persistent offers of cooperation receive responses like, "We'll call you back," and "We'll get in touch." We tried to complain about the staff's performance, but when Alexandra took the call, she said there was no one to discuss this issue with. If our partners weren't insisting on working with Tensor, we would have already chosen ******** a long time ago... At this point, the only way to convey a complaint about the staff to the management of Tensor or responsible parties is through this review. I hope they see it.

Date of experience: янв 18, 2025

In 2020, our company decided to switch to electronic document management with clients. We spent a long time analyzing the offers from various services and ultimately chose SBIS. The company's specialists quickly understood all the stages of document preparation for sending and developed integrated processing for 1C, which allows for convenient document sending without the need to access other programs. It's also worth noting the user-friendly personal account, which is intuitive and accessible.

Date of experience: июн 01, 2024

Hello! On behalf of the company LLC "Plasma Stroy," I want to thank SBIS for the complete automation of our Electronic Document Management. They set up our account, conducted training, integrated with our systems, demonstrated the entire document processing workflow, roaming features, and other useful functions in SBIS. The sales and procurement departments are working successfully, and everyone is satisfied. Thank you! I recommend it.

Date of experience: фев 19, 2025

I have been working as an accountant for many years. We got to know SBIS in 2011 for submitting reports, then we added Retail and cash register services, and now we also use EDI with accounting. It’s a wonderful service where everything is gathered in one place, and you can access it from any computer. In Elista, we have an excellent and responsive team of managers. The technical support is always ready to help and can connect remotely to solve problems. The prices are quite reasonable for our region. I recommend it to everyone!

Date of experience: мар 19, 2025

We got to know LLC "Tensor" thanks to the organization LLC "Victoria-K" and started using SBIS services in 2014. During this time, the company's team has always demonstrated a high level of professionalism, promptly responding to changes in legislation, expanding functionality, and finding an individual approach to each client. Over nearly 9 years, there have been many different situations that could fill a whole book, but our assessment of the employees' work and the programs is the highest! These are not just words of gratitude; we have connected and reconnected numerous organizations and individual entrepreneurs from other EDI operators through us, and all of them have remained with SBIS (LLC "Tensor"). A huge thank you to everyone, especially to our senior manager Yulia Gennadyevna Roshchina, with whom we have been working since day one! Keep it up!

Date of experience: апр 17, 2026

I want to express my sincere gratitude to our manager Elena Kupriyanova for her daily and quality work. In my professional life, I rarely meet someone who is so attentive to clients. For many years, I have been using the SBIS system and prefer it over all other similar companies.

Date of experience: ноя 15, 2025

I am the director of LLC "UralGeometric," and I used to spend a lot of time on paperwork. I had long been considering switching to electronic document management, and friends recommended Tensor. I looked into the reviews, which were positive, and the prices were very attractive, so I decided to take the plunge! It’s truly like night and day. Everything has become so much simpler and easier! As a result, I’ve freed up to 1.5 hours a day. The staff at Tensor are always ready to help with my questions, and I am grateful for their patience! I have never encountered a refusal, even though I can be persistent at times.

Date of experience: ноя 29, 2024