The company offers an effective solution for automating the processing of incoming requests using AI. Users note a significant increase in conversion rates and a reduction in time spent on routine tasks.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
An excellent aid for sales. It is essentially an ordinary bot that responds to customer inquiries, but with AI capabilities and expanded functionality. It won't replace a live manager, but it significantly eases their workload by freeing them from routine tasks and increasing overall efficiency. For example, the bot can independently make calls, communicate with clients, evaluate leads and pass them to the manager if they are hot, as well as enter deals into the CRM and perform many other functions. There are plenty of scenarios for its use: consultations and handling requests outside of working hours, calling and reactivating the database, analyzing recordings and correspondence of managers to check compliance with scripts, and so on. Overall, it is a very useful tool. The only downside is that it is impossible to calculate in advance how much it will ultimately cost the business, as payment is based on tokens.
We chose SellerGPT because the applications started piling up, and the managers couldn't keep up with the workload. The artificial intelligence handles the initial wave of communication, qualifies leads, responds instantly, and only passes on those who are genuinely interested to the staff. As a result, the processing speed has increased, conversion has improved, and the department no longer spends hours on pointless correspondence.
After analyzing the losses in the funnel, we decided to try this product and found that it is the response speed that leads to the loss of almost half of the inquiries. SellerGPT instantly starts the dialogue, asks relevant questions, gathers the context of the deal, and doesn’t miss anything from the correspondence. I was surprised at how naturally it adjusts its communication style to the client, sometimes adding a bit of humor. Because of this, clients don’t feel like they are talking to a machine and are quicker to agree to the next step. For us, as management, this is very important, as now managers can focus only on real clients, rather than on a multitude of cold leads. The workload is distributed more efficiently, and salary costs do not increase.
We considered expanding the department, but the salary costs turned out to be too high. SellerGPT helped us tackle this issue without hiring new employees. It handles all incoming messages, independently assesses the qualifications of clients, and forwards only those contacts to the manager who are ready to discuss terms. Plus, it works around the clock.
As someone responsible for sales, I really appreciate not only the lead filtering but also how the AI communicates with clients. It picks up on moments of doubt well and offers convincing arguments, adapting its communication style to the situation. Sometimes it even makes jokes, which helps to lighten the atmosphere. Because of this, clients stay engaged in the conversation. We decided not to increase our staff, as the AI handles the flow of messages excellently. Managers now only work with interested clients, which speeds up the deal-closing process. In the end, it's an employee who doesn't burn out and doesn't make mistakes.
Previously, managers spent a lot of time on useless cold calls. Now, this stage is handled by AI. It warms up leads, asks questions, filters out non-target inquiries, and passes interested contacts to the staff. Now the team only works with real clients and increases the number of deals without the need for additional hires.
We implemented the system due to low conversion rates at the start. The artificial intelligence works quickly, reminds clients of agreements, carefully guides them to the next steps, and maintains a consistent communication flow. Already in the first week, we noticed a significant increase in conversion, and the speed of processing applications nearly doubled thanks to the automation of the initial filtering.
The key point in using AI is its ability to restructure communication. It analyzes the essence of the request, changes the format of the information presented, asks clarifying questions, and gently guides towards a solution. Now, managers don’t have to repeat the same thing over and over, clients receive clear answers right away, which speeds up the process and increases conversion.
We connected the service because clients often reached out at night. People were writing after 11 PM, and managers only saw the unfinished cases in the morning, which caused some leads to be lost. Now the AI responds immediately, maintains communication until morning, and passes interested clients to the department. The conversion has increased solely due to the elimination of pauses.
Our management was impressed by how the AI filters incoming streams. Previously, managers spent up to half of their workday on ineffective leads, but now the system completely eliminates that noise. The AI qualifies requests, sends reminders, and only forwards those who are truly ready to engage. As a result, the payroll budget does not increase, while the speed of processing requests significantly improves.
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SellerGPT is an online service offering tools and applications for optimizing sales and business management. The company helps sellers effectively use technology to enhance their competitiveness in the market.
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