MTS Exolve Virtual PBX

The MTS Exolve voice box has performed quite well in our work. Of course, there are instances when it misinterprets customer responses, but this can be fixed by carefully refining the scripts. For those facing similar issues, we also recommend implementing the option to transfer calls to a staff member. This method has proven to be very effective for us.

Date of experience: фев 23, 2025

Connecting to MTS Exolv services requires patience, as their security staff carefully checks new clients. But this is justified. After connecting, there are no complaints – the connection is top-notch, the tariff can be adapted to your needs, the functionality is excellent, and the analytics are useful. We have been collaborating for six months, and so far, there has been no need to contact technical support, which says a lot. These guys definitely deserve a recommendation!

Date of experience: фев 04, 2025

We sell construction materials and deliver them throughout the region. Previously, we often faced communication issues outside the city. Three months ago, we connected the virtual PBX exolve from MTS, and now we are confident that every employee can stay in touch anywhere in the region at the right moment. We no longer hear excuses from sales representatives like "We won't go there, there's no signal, it's impossible to work," and sales have increased by 20% compared to the last quarter. We are satisfied with the quality of the connection, we chose a profitable tariff, and calls within the company have become free.

Date of experience: мар 29, 2025

We turned to Exolve for connecting to a virtual PBX and simultaneously set up an IVR voice menu for customer support. Communication for registered employees is free, which is very convenient, especially since many work remotely. There is the option to record calls and detailed analytics. We have been working with them for two months now, and the connection has been stable so far. As for the downsides, the website sometimes seems too large and confusing, but it does provide detailed descriptions of all services and has a convenient search feature. In case of any unclear moments, you can always get help from a manager. Pros: quality communication, a wide range of services, good technical support. Cons: a complicated website at first glance, lengthy security checks.

Date of experience: мар 10, 2026

We have been successfully collaborating for over three years now. What I can highlight about the company: - The quality of the connection has remained high throughout this time. There have been disruptions no more than twice, and they were quickly resolved. - A wide range of services. Currently, the company has three key areas: virtual PBX, API platform, and voice robots. Each of these areas offers numerous additional features that help optimize business processes and increase efficiency. We use a virtual PBX with an attractive federal number and have connected VoiceBox. - Ease of integration with CRM and external systems, as well as quality analytics. The instructions allow for quick integration setup, and detailed reports help track both the quality of our work and overall call statistics. Automation also reduces time spent on routine tasks. Additionally, it is worth noting that the company is actively developing, introducing new services, improving the website, and enhancing customer support.

Date of experience: апр 27, 2026

I want to share my experience with the MTC Exolve platform. At first, I had doubts about the need for a PBX for a small business like mine, but I came across an article that showed how much it can improve communication with clients and analyze feedback. This prompted me to choose a provider. Here, I found the most advantageous prices, and it’s especially nice that there’s no need to pay for a large package of services — you can only pay for what you actually use. I also want to highlight the excellent support, which allowed me to set everything up myself at the start. And of course, I must mention the voice robot service, which significantly relieved the managers, leaving them only with sales, while the robot now handles current client inquiries.

Date of experience: апр 21, 2024

I do not recommend even trying! They promised a rate of 1350, but the contract states that in a month or two, you'll have to pay several times more! The manager insists that everything is indeed for 1350 and so on. Their support simply doesn't work! You have to write emails! Are we in the 19th century? All decent services have proper 24/7 support, not just through emails, but through tickets!

Date of experience: янв 08, 2026

The Egzolv team set up IP telephony for us, which significantly reduced our communication costs. There were some difficulties when transferring old numbers, but with the help of the company's specialists, we quickly found a solution that ensured a smooth and fast transition. Now we are not only enjoying high-quality communication but also noticeable savings on telecommunications services, which is especially important for our business. This optimization has contributed to improved internal communication and increased overall productivity among our employees.

Date of experience: авг 09, 2025

When our production began to actively grow due to the increased demand for our products after the departure of imported analogs, we couldn't keep up with this growth. At some point, it became clear that we could no longer rely on intermediaries for delivery and needed to develop our own service. Fortunately, our partners helped us establish logistics, and we only needed to find a quality communication provider that met our specific tasks. We were delighted to discover Exolve. It was especially nice to see that they offer a wide range of services for delivery services. In particular, we were able to automate customer notifications about the status of their orders from start to finish, and we worked on logistics together with MTS specialists, which allowed us to implement quite complex scenarios. We are grateful to the staff for their active involvement! In the end, we connected all services and logistics, almost completely eliminating live managers from the process so they could focus on more important tasks. Overall, we are pleased that we chose Exolve!

Date of experience: май 05, 2025

The children's development center doesn't have the most extensive base. Therefore, it was important for us to ensure that all changes reached every potential client. We started sending messages to our clients when a new English teacher joined our center. Using SMS messages turned out to be the optimal solution. In one day, we received 12 applications from parents whose children hadn't attended our center for over a year because there were no suitable programs for their age. Currently, we continue to use MTS Exolve products to improve the efficiency of our work.

Date of experience: фев 18, 2026