Telfin

We use Telfin for our delivery service. We connected many features for testing, and in the end, we are using IVR, automatic forwarding to the courier, and voice dialing. The app for making and receiving calls is very convenient; we didn't need to buy phones. We installed it on PCs and mobile devices. There is always a recording of all calls available, which allows us to listen to any of them if needed. Overall, this is exactly what we need for effective operation.

Date of experience: янв 23, 2026

We recently started using Telefin's telephony in our call center. All numbers are multi-channel, and no call goes unanswered; every incoming call is handled. The waiting time for clients on the line is minimal. Calls are recorded, which positively impacts customer orientation and monitoring of employee performance.

Date of experience: окт 15, 2024

We have been using this service for almost a year, and overall, we are satisfied. Among the advantages: the ability to record conversations, no need for the internet for calls, excellent call quality, and the presence of an extension number for each employee. It's convenient to use both in the office and remotely. Another plus is that all the SIM cards were delivered directly to the service office.

Date of experience: фев 11, 2026

Since 2020, we have been using this telephony service. The switch was motivated by the ability to combine virtual city numbers and personal mobile numbers into one network. Everything works smoothly, and there are many convenient features for organizing the workflow, including video conferencing and new online meeting rooms. We recommend it.

Date of experience: ноя 15, 2025

Communication issues started to arise a long time ago, but we really didn't want to lose our two advertised city numbers. So we began looking for ways to resolve this situation to keep our old numbers. The specialists from Telfin helped us with this. They connected us to Telfin.ads and combined not only the two existing numbers into one network but also added new virtual mobile numbers for all employees. The communication is now excellent, and we no longer experience any problems.

Date of experience: апр 09, 2025

My company has been working with Telfin for over 4 years, and during this time they have only improved. I have a personal manager who always monitors the state of our telephony and offers solutions in case of any issues. The communication is always top-notch, and our clients have no difficulties reaching us. Additionally, we participate in their partner program and receive good bonuses for the clients we connect based on our recommendations.

Date of experience: ноя 05, 2025

We recently started using Telfin, aiming to improve the quality of our communication. Previously, we had another provider. When we switched, we were amazed at how many features their PBX offers. Before, we had to pay extra for all the additional functions, such as call recording and various call distribution scenarios, which ended up being quite expensive.

Date of experience: май 13, 2025

We were looking for a way to conveniently connect logisticians, dispatchers, and drivers, who do not always have internet access. For this purpose, we turned to Telfin. They suggested installing the Telfin.office PBX and uniting all employees' mobile phones into one network. We chose the FMC service for long-haul drivers. All issues have been resolved. Employees are in touch 24/7.

Date of experience: фев 12, 2026

After learning about all the advantages of working with this company, I decided to switch to them, but I needed to keep my old numbers. I thank the specialists for their help with this issue; there were many difficulties in transitioning from the previous operator, and I had to wait for all the settings to be transferred. In the end, everything worked out. I am very satisfied with the quality of the connection and the level of service!

Date of experience: янв 11, 2026

I thank manager Mikhail for his help and organization of the telephony for all three salons and the office. Now we have a single number and a convenient call distribution system. In the voice menu, clients can choose which salon they want to reach. We have also set up various call handling scenarios for working and non-working hours, which allows us not to miss inquiries, even if they call outside of working hours. The call quality and stability are simply excellent, so I have no regrets about connecting to Telfin.

Date of experience: авг 04, 2025