I use StoCRM to automate the work of our auto service. The system is very convenient for managing orders, work orders, and clients. Pros: complete tracking of repair history, inventory management of spare parts, payroll calculation, analytics. Integration with online booking allows us to accept requests through the website. Technical support responds quickly. As for the downsides: it takes time to set up in the initial stage, but the result is worth it. I recommend it for any auto service.