Jivo

We use JivoSite in our corporate projects, and their technical support is simply excellent and prompt. At first, we decided to test the free version, which has many features, and now we have been actively using the service for several years. It's nice that there is a mobile app, so even outside the office, we can stay connected with clients :)

Date of experience: ноя 13, 2025

We recommend JivoSite to the overwhelming majority of our clients! The ease of installation and setup is surprising; even a beginner can manage it without difficulty :) I also want to highlight the large number of available options and settings: - integration with messengers and social networks - operator statuses - mobile app - different pricing plans (including a free one) - visual display on the website A small request to the developers - I would like a more logical settings menu in the desktop version of Jivo :)

Date of experience: окт 23, 2024

We have contacted support more than 10 times, but received no help. We spoke with over 10 managers about various issues, but no one knows how to help, and everyone ignores us. With huge difficulties and a loss of time and nerves, we manage to resolve something. The attitude towards customers is simply terrible. When we call to sort out a problem, the managers leave with the phrase "I'll call you back" and never return... In the end, we took a risk and paid 15,000, and now we completely regret it.

Date of experience: янв 24, 2025

An assistant that will be useful for your business is presented in the form of a discreet window that can be adapted to any needs. Integration with messengers provides flexible options for feedback and responses, even without access to a computer. The pricing policy is quite convenient. If a large number of workstations is needed, the issue can be resolved individually. A free plan is also available. I have had multiple experiences setting up and installing this service, and the client was satisfied.

Date of experience: апр 12, 2025

We often install this service for clients because of its ease of installation, flexible pricing, and seamless integration with any CMS. The setup and installation take minimal time. After integration, users can access messages from the site both on computers and mobile devices. Additionally, JivoSite has a subtle yet noticeable appearance. If it needs to be made more prominent for tasks, this can be easily adjusted through the control panel on the site where it is installed.

Date of experience: ноя 28, 2025

They sell modules that ultimately work unstably, and they don't offer refunds. We paid for a year. Technical support, **********, is doing a good job; at least they acknowledge the existing problem, while the others behave as if they are from a village, talking a lot but doing very little. I tried to help them, tested on different devices, but a month has passed and they haven't fixed anything. In reality, the "Telephony" module is unusable. I have saved correspondence and can provide it upon request.

Date of experience: май 11, 2025

A functional chat for the website that performs basic tasks. As a CRM, it only fits if the company lacks a professional system, for example, *******. The integrations are convenient, the interface is intuitive, and even on the free plan, you can gain benefits when interacting with customers. There is the option to set up auto-responses and use various channels: social media, the website, messengers. The chat processes all messages and consolidates dialogues in one interface. The presence of a mobile version is also pleasing, which is quite acceptable in terms of functionality. Competitors offer additional features regarding bots, integrations, analytics, and other functions. With a large number of users, the cost of the service becomes noticeable. But for small and medium businesses, it is an excellent tool for communicating with clients.

Date of experience: июн 08, 2025

We have been using JivoSite for our clients for several years. The service is wonderful for many reasons: 1) Connecting to the website is very convenient (just insert the jivo code on the necessary pages and register in the system) 2) You can choose a plan that suits you (including a free one) 3) The free version offers enough functionality for working with small (and sometimes medium) businesses 4) Communication with clients is done through a familiar messenger interface, which can also be customized 5) There is a mobile app that allows you to communicate with clients even on the go 6) Fast and stable performance. In conclusion: 5 out of 5.

Date of experience: июн 16, 2024

We recommend many clients to install this service for customer communication until a more convenient alternative appears. The installation is simple, and most settings can be done independently through the personal account, without the need to contact programmers. However, the service significantly burdens the website, which slows down its performance, but experienced programmers can solve this issue. Nevertheless, the developers should pay attention to this themselves.

Date of experience: мар 24, 2026

The online chat for your website is a convenient and multifunctional service. Its settings are flexible, and the integration process is quick and comfortable, making the pricing quite attractive and placing the service at the forefront. If you need a tool that managers can handle without special knowledge, then LiveSite is an excellent choice. We have been using it for several years, and during this time, there hasn't been a single question that we couldn't resolve.

Date of experience: май 04, 2024