A functional chat for the website that performs basic tasks. As a CRM, it only fits if the company lacks a professional system, for example, *******. The integrations are convenient, the interface is intuitive, and even on the free plan, you can gain benefits when interacting with customers. There is the option to set up auto-responses and use various channels: social media, the website, messengers. The chat processes all messages and consolidates dialogues in one interface. The presence of a mobile version is also pleasing, which is quite acceptable in terms of functionality. Competitors offer additional features regarding bots, integrations, analytics, and other functions. With a large number of users, the cost of the service becomes noticeable. But for small and medium businesses, it is an excellent tool for communicating with clients.
