Jivo

4.3
Rating 4.3 · 30 reviews
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Вадим Ставной

We have contacted support more than 10 times, but received no help. We spoke with over 10 managers about various issues, but no one knows how to help, and everyone ignores us. With huge difficulties and a loss of time and nerves, we manage to resolve something. The attitude towards customers is simply terrible. When we call to sort out a problem, the managers leave with the phrase "I'll call you back" and never return... In the end, we took a risk and paid 15,000, and now we completely regret it.

Cons
  • Плохая поддержка клиентов
  • Менеджеры не знают, как помочь
  • Игнорирование запросов
  • Потеря времени и нервов
  • Жалость о потраченных деньгах
1
Date of experience: янв 24, 2025