Jivo

4.3
Rating 4.3 · 30 reviews
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Said Ayvazov

They sell modules that ultimately work unstably, and they don't offer refunds. We paid for a year. Technical support, **********, is doing a good job; at least they acknowledge the existing problem, while the others behave as if they are from a village, talking a lot but doing very little. I tried to help them, tested on different devices, but a month has passed and they haven't fixed anything. In reality, the "Telephony" module is unusable. I have saved correspondence and can provide it upon request.

Pros
  • Техническая поддержка отзывчива
Cons
  • Модули работают нестабильно
  • Нет возврата средств
  • Долгое решение проблем
  • Невозможность пользоваться модулем
  • Плохая работа остальных сотрудников
1
Date of experience: май 11, 2025