An excellent cloud CRM system. My employees feel comfortable working in it (interacting with clients, managing deals, working with documents, and more), and I can control their activities and stay updated on events. No inquiry goes unnoticed; all requests are recorded, and there are no duplicate entries. Employees see their tasks and complete them on time. I receive up-to-date statistics on each manager directly in the system – how many tasks and deals they have closed, what the average check is, where mistakes occurred, and so on. As for the price, it's not so straightforward. When we first started using it, the cost was lower. Currently, probably due to the CRM's popularity, the price has significantly increased (about 400 rubles per user per month). There is only one plan, and all functions are available on it. Therefore, for large teams, it can be expensive (there are no discounts for the number of employees). In my case, the price is still acceptable, as the benefits from using it far outweigh the costs. I would also note that the service is constantly evolving. Since we started using this CRM system, many new features have been added, and many errors have been fixed. The creators closely monitor the product, actively work on it, and take customer feedback into account (I have sent many recommendations – and I have seen changes).
