CloudShop

I use the "Simple" plan in CloudShop, which costs me 660 rubles a month. I pay for it every three months, but I plan to switch to annual payment after the current quarter ends, which will reduce the average cost to 500 rubles a month. This is the optimal choice for a store, although the main functionality lacks email reports. All standard reports are available. The plan allows for three employees, but you can add more for an additional fee. If you only need one extra employee, it will be much cheaper than upgrading to a more expensive plan. I like almost everything here. Although the service's capabilities are not limitless and it doesn't support integrations with all platforms, everything connected perfectly for me. A friend of mine uses a rare CMS, and the service didn't work for him. I implemented the system in 4 days and quickly connected the online cash register. There are two sellers in the store, each working their own shift. I can track each shift and see how much revenue each cashier brings in. Reports on performance, sales, and other metrics are also available. Thanks to smartphone apps, all the information is always at hand. It's convenient and relatively inexpensive.

Date of experience: июн 28, 2024

The service is quite convenient and easy to use, and it offers many features for small businesses. Its functionality is similar to regular accounting programs: it works with the cash register and generates various reports. However, in terms of overall functionality, it is not the best option (I found МойСклад to be more appealing). As for the drawbacks: 1) there is still no report on net profit. There is one, but it is essentially gross profit, where only the cost of goods sold is deducted from revenue, and additional expenses are not taken into account. 2) there are sometimes issues with integration with CMS, although this has only happened once. 3) lately, I try not to use the web version because it is very slow. It’s good that the cash register program is available as software for Windows, allowing it to be installed as a desktop application rather than using the cloud version. I won’t nitpick about other minor drawbacks, such as small fonts and a somewhat inconvenient interface. These problems exist, but over time you get used to them and stop paying attention to them.

Date of experience: авг 10, 2024

For a month now, I've been trying to get things working, but I keep running into problems with inventory accounting. Tech support sometimes responds only after two days, and sometimes they don't respond at all, forcing me to look for solutions on my own. Often, they themselves don't know how to help. The responses are dry and lack clear explanations; they just say "detach yourself." I do not recommend this to anyone. I've already paid for a year in advance, so I have to endure it. Maybe the situation will improve in the future. But I can say that at the start they perform well, and as soon as they receive payment, they immediately lose interest.

Date of experience: июн 23, 2025

There is no basic indicator that is the MOST IMPORTANT for any entrepreneur — NET PROFIT! Moreover, the technical support is incompetent, claiming that they have this indicator, while they themselves cannot distinguish between GROSS profit and net profit! I have been writing to technical support for two years asking them to add net profit. It's elementary: they just need to subtract expenses and add a new line in the reports. No results. I have been calculating net profit on a calculator myself for two years. What am I paying this service for? It looks like I will have to look for alternatives. I do not recommend this service!

Date of experience: май 08, 2024

The program is great for small businesses (1-3 people). At first, I kept records manually on paper, then quickly switched to Excel, and now I use Cloudshop. I don't even consider more complex systems like 1C, as this program is more than enough for my needs. It allows you to record basic operations: purchases, sales, returns, upload inventory, manage incoming and outgoing stock, set discounts, and ultimately get sales statistics in a convenient format. I also print price tags and labels, track clothing by sizes, and manage stock levels, and that's not all the features. As a small bonus, there is a mobile app. Working from a computer is certainly more convenient, but I can also keep an eye on the store's affairs from my phone. The app provides access to basic operations and all the information about the store. The program integrates well with the online cash register, which I did have to install. Cloudshop costs about 6,000 rubles a year. I didn't opt for the more expensive plan since I only have one location and two employees, and I don't need reports sent to my email. I find the price justified; thanks to this program, I have saved a lot of time and stress.

Date of experience: окт 19, 2024

We have been using this system in one of our projects for about five years. It is convenient and easy to understand, with a client for sellers, the ability to connect to a cash register, and offline functionality. Although stability sometimes leaves much to be desired, overall everything is fine. There is a free plan, and if your project doesn't generate much income, even the basic plan will be affordable for you. The only downside is that the iOS app currently works poorly; it's better to use Android devices or just the web version.

Date of experience: фев 04, 2025

The website mentioned in the application web.cloudshop.ru does not open on my computer, however, the address cloudshop.ru loaded. This may be related to my outdated operating system (Windows XP), but in my opinion, this is a shortcoming of the developers. When I click the "login" button on the link, nothing happens again. The question is: why pay for this?

Date of experience: ноя 18, 2025

We used this service while it was reasonably priced. In July 2024, the prices skyrocketed — 2999 rubles a month for such functionality is way too expensive! There are occasional glitches, but not often. Technical support takes a long time to respond, but ultimately helps. There is no loyalty to customers who have been with the service from the beginning. The service works fine, but the price is just terrible!

Date of experience: июл 11, 2025