Saby (SBIS)

With over five years of experience working with this company's products, I can say that I really like their approach to development. The informative knowledge base and the ability to customize the interface for each user are impressive. The managers always provide the necessary information about the product and licenses in a quality manner. The technical support quickly resolves any issues that arise and is always ready to connect for a demonstration of where and what to click.

Date of experience: March 30, 2025

Since 2023, I have been working at SBIS, and it has been a great solution for all my tasks. It is very convenient and quick to generate and send reports. Working with personnel and payroll is easy and accessible. Technical support is available 24/7 and always responds quickly to any questions that arise. I am very happy that my manager is Margarita Bulgakova. She is a true professional, always in touch, and quickly and competently resolves all my issues.

Date of experience: November 28, 2024

I work with this service and compared it to other options. My conclusion: Saby is currently the best of all the offerings. It has all the necessary features that fully meet my needs. It's very convenient that everything is gathered in one place. It's also nice how the technical support operates and how easy it is to communicate with the manager to resolve various organizational issues.

Date of experience: November 24, 2024

A wonderful system that includes everything you need: from reports to electronic document management. The interface is intuitive, and the ability to work with documents via phone significantly simplifies the process. I'm especially pleased with the quality of technical support — they always help quickly with any issues. The installation and setup went very smoothly. They arranged the electronic signature in a short time and assisted with the settings. The service is top-notch, I highly recommend it!

Date of experience: December 10, 2024

I am a sole proprietor providing accounting services. I have been working with the company "Tensor" for 5 years. I use their services "Authorized Accounting", "Buhta", and "Electronic Document Management". All client reports are submitted through Saby. It's inexpensive and allows for significant time savings compared to the free services of the tax office and especially the Social Fund. There's no need to even mention EDO — it's very convenient as it eliminates the need to send documents on paper, especially when there are difficulties with postal deliveries. Buhta allows for quick switching between clients' personal accounts. Additionally, you can track requirements and sick leaves in a general registry without checking each personal account individually. There's also an opportunity to earn a little by selling licenses to your clients for EDO, reporting, and so on. 24/7 technical support is also a big plus! They usually help with any questions. Once, I had a problem uploading a report file to the account. The technical support specialists suggested an alternative solution. Then, a developer called me several times to figure out the cause of the failure. In the end, we found out it was my mistake. My personal manager, Victoria, is a real gem in any situation. For any question regarding Saby, I first turn to her. She always helps or directs me to the right specialists. Huge thanks to her!

Date of experience: August 29, 2025

I came without an appointment, even though there was a line of scheduled clients, but they still took me in. The girl at the reception was polite and offered me tea. I had to wait a little, but it wasn't a big deal. In the end, the digital signature was ready in 30 minutes. As for the downsides: they should get paper cups for clients and better tea.

Date of experience: September 5, 2024

We have been collaborating with Tensor for a considerable time, using the Saby Retail and State Systems services. The Saby ecosystem allows us to quickly conduct sales on cash registers, add products to the catalog, and simplifies the process of receiving and selling labeled goods. Thanks to Saby, we have managed to eliminate paperwork. Technical support responds quite quickly, the manager is always available, and all issues are resolved promptly. We are satisfied with the manager's work and the Saby service as a whole.

Date of experience: August 25, 2024

We use the SBIS system for accounting, OFD, EDO, and submitting reports. It's convenient and easy to understand, and the automatic updates comply with current legislation. Additionally, there is a 24/7 hotline where they are always ready to help, connect, and explain everything clearly. You don't have to worry about license deadlines, as the managers call and remind you about it themselves.

Date of experience: August 26, 2025

I have been collaborating with this company in the field of reporting for a long time. My accountant and I are very satisfied with the quality of service and attention to detail. The program is intuitive, without unnecessary complications, and minor features are constantly being improved. The managers and technical support team promptly resolve any issues. Everyone is very friendly, and I am happy to continue our collaboration!

Date of experience: October 3, 2025

I have been collaborating with Tensor for over 10 years. I use SBIS for reporting and electronic document management. They have excellent services, such as employee and contractor reconciliation. The knowledge base is convenient, the reporting forms are up-to-date, and the program interface is intuitive. Technical support operates around the clock and is very helpful. All issues are resolved quickly thanks to my personal manager, Natalia Malova. I have tried other systems, but SBIS turned out to be the best.

Date of experience: March 6, 2026