Saby (SBIS)

4.5
Rating 4.5 · 30 reviews
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4.5/5
4.5
30 Reviews

Average Rating

4.5

/
5

30 Reviews

5 Star
87%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
13%

AI review summary

Based on 30 reviews
87% positive 0% neutral 13% negative

Tensor receives mostly positive reviews from users who note the high quality of service and convenience of the services. However, there are also negative opinions related to price increases and service issues.

What people like
  • User-friendly interface
  • Quality and fast technical support
  • Automatic updates and relevance of services
  • Friendly and responsive managers
  • Time savings on reporting and document flow
What people don't like
  • Price increases without explanations
  • Data transfer issues
  • Lack of demo versions and refunds
  • Some managers show little interest in clients

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

Filtered Reviews

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Review Time

Тамара Селивон

I want to share my positive experience with Saby (SBIS) products and express special gratitude to manager *** Taisia. We have been using SBIS solutions for electronic reporting, document management, and business process automation for several years, and I can confidently say that it is one of the best systems on the market. The interface is very intuitive, everything works reliably, and the technical support is top-notch. I especially want to highlight their promptness in resolving any issues and their attentive attitude towards clients. A special thank you to Taisia *** for her professionalism, friendliness, and involvement. She always provides guidance, helps clarify nuances, and offers optimal solutions for our tasks. Thanks to her work, interacting with the platform becomes truly comfortable and effective. Saby is an example of how service and support can be of a high standard. I highly recommend it!

Pros
  • Intuitive interface
  • Stable system operation
  • High level of support
  • Quick issue resolution
  • Professional manager
5
Date of experience: March 30, 2026
Анна Шерстернева

I want to express my sincere gratitude to the Saby (SBIS) team, especially our wonderful manager Taisia ***! With Saby, inventory management and reporting have become easy and comfortable — everything is intuitive, convenient, and reliable. There's no need to waste time on unnecessary actions; everything functions as it should. Working with Taisia is a real pleasure! She is always responsive, attentive, and ready to understand, figure out, and solve any problem (although, fortunately, there are hardly any). Most of the time, we just congratulate each other on holidays and thank each other for our friendly, pleasant, and warm collaboration. Thank you for your professionalism, care for clients, and the positivity that makes our workdays better!

Pros
  • Easy inventory management
  • Intuitive interface
  • Reliable system operation
  • Responsive manager
  • Professional team
5
Date of experience: December 19, 2024
Евгений Видяев

In today's world, it's hard to imagine a business without electronic document management and reporting. SBIS has become a great assistant for us in this area. We have been using the service for quite a while — we started with reporting, but then actively began to use other features as well. We have received help multiple times with electronic signatures, labeling, and new reporting forms. Communication with our manager leaves exclusively positive impressions; he is always ready to assist with any questions. I highly recommend it.

Pros
  • Great reporting assistant
  • Help with electronic signatures
  • Support for labeling
  • Positive communication with manager
  • Recommend the service
5
Date of experience: February 20, 2026
Ольга Петрова

Without a doubt, these are the best solutions on the market. We tried many different programs, but we chose Sbis! It's nice that it has all the necessary services, from reporting to production management, and everything can be conveniently used in one program. I'm also pleased with the availability of in-house technical support and a personal manager whom you can contact anytime for assistance. I definitely recommend it for collaboration.

Pros
  • Best solutions on the market
  • All necessary services
  • Easy program use
  • In-house technical support
  • Personal manager
5
Date of experience: March 8, 2025
Сергей Ермаков

I recently signed up and looked at various programs, but this one turned out to be the best. The search filter for trades is very convenient, you can see competitors, and there's an option to set up email notifications for the platforms you're interested in, so you don't miss any trades or auctions. All documentation and timelines are available.

Pros
  • Convenient search filter
  • See competitors
  • Email notification settings
  • Accessible documentation
  • Clear timelines
5
Date of experience: October 9, 2024
Юлия Шилко

We decided to switch from another company to SBIS Reporting. The accountant requested an invoice, which was issued, but the promised discount for switching was not provided. It could have been up to 80%. We contacted SBIS three times: the first time we received an invoice without a discount, the second time they requested documents to obtain the discount, and then the manager disappeared. The third time, another manager called back, stating that it was unacceptable not to have a response, and promised to resolve the issue within a few days. I sent the documents again, and he disappeared once more! About 10 days later, he reappeared, apologized, saying he had been ill, and then vanished again. I wrote to them myself — in response, I got: "Did no one call you back? You are not entitled to a discount since the invoice has already been issued without a discount." It's absurd! Almost a month of this kind of "communication."

Cons
  • Did not provide promised discount
  • Long wait for response
  • Managers disappear without explanation
  • Ineffective communication
  • Absurd situation with documents
1
Date of experience: January 8, 2025
Марина Филатова

Since the implementation of the electronic document management system, we have been actively using the SBIS program. We have cash solutions, accounting and reporting, personnel management, OFD, a traceability license, and much more. We are completely satisfied. We are especially pleased with the round-the-clock technical support, but a special thanks goes to manager Marina Shcherbakova: she is always ready to help, explain, and warn, and communicating with her is top-notch.

Pros
  • 24/7 technical support
  • Wide program functionality
  • Excellent manager service
  • Clear explanations
  • Complete satisfaction
5
Date of experience: June 7, 2025
Вадим Груздев

Good day, I represent the HOA "Volzhanka." I want to express my sincere gratitude to the Saby team! Especially to our manager Anatoly Perov and engineer Alexey Porezanov, who helps with the extension of signatures. Our organization has been using this system for over five years, and it has become not just software for us, but a true working tool and an indispensable assistant. I want to highlight a few key points: · Document organization and transparency. The system has significantly improved our reporting. Now, control over the movement of funds and payment statuses has become absolutely clear and manageable. · Convenience for employees. The accountant quickly adapted to the system thanks to the intuitive interface. · Excellent support. I especially want to mention the technical support. The specialists always respond quickly, are polite, and, most importantly, explain solutions to any questions in an accessible way. I definitely recommend Saby as a reliable, well-thought-out, and effective solution for any developing business that values order and time!

Pros
  • User-friendly interface
  • Great technical support
  • Document organization
  • Transparency in reporting
  • Effective business solution
5
Date of experience: February 25, 2026
Юлия З

We have been using the corporate license of Saby for a long time. We are very satisfied. The service saves a lot of time: reports are sent in just a few clicks, and the system automatically checks them for errors. Technical support responds very quickly. Automatic updates eliminate the need to keep track of changes in legislation; the document archive allows us to store all submitted reports in the personal account with marks of their acceptance. A convenient calendar for reporting. I recommend it without hesitation.

Pros
  • Time-saving
  • Fast technical support
  • Automatic updates
  • Convenient document archive
  • User-friendly reporting calendar
5
Date of experience: July 27, 2025
Юля Лытко

I see no advantages in this company, and there is no interest in customers. We were their clients for over 10 years, but recently we received a bill that increased by 30%. We asked for a discount of just over 2000 rubles and provided an offer from another company, but they refused. The employees who are supposed to attract clients simply respond, "Yes, go ahead and leave." I left and have already taken one client with me, and a second will follow. This is how business operates in times of crisis: due to a 2000 ruble discount, the company will lose over 60,000 rubles a year. I hope the owners pay attention to this review.

Cons
  • Lack of interest in clients
  • Too high price
  • Refusal of discounts
  • Poor service
  • Loss of clients
1
Date of experience: January 1, 2026
9
Trust Score
Excellent
Based on 30 reviews

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Business Details

  • The company Saby (SBIS) provides online services for automating business processes and managing document flow. It offers solutions for accounting, reporting, and interaction with government authorities, enabling companies to optimize their operations and increase work efficiency.

    AI-generated overview

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