WorldHosts

Low prices, but intolerable support.

I bought hosting for a game server. The prices are really low and there is unlimited traffic. But problems started from day one. The tech support responds rudely and closes tickets without resolving the issue. I asked to cancel the rental — they ignored me. Honestly, the server itself worked fine and the ping was decent — that's a plus. But the issue with the rude attitude of the administration outweighs all the positives. Goodbye, I do not recommend it until the service improves the quality of support.

Date of experience: май 08, 2026

I've been familiar with the hosting from Rostelecom since 2012, and I switched to their hosting in the middle of the decade, continuing to host my websites here. Currently, I'm using the W3 package, and about 2/3 of the disk space is occupied with several resources. I have no complaints about the quality of service; the support team is competent and responds quickly to inquiries. In terms of traffic, FTP, databases, and email, the plans have no limitations, so it's best to choose based on the SSD volume and the maximum number of websites. If needed, you can purchase additional volumes separately, and the prices for those are also quite reasonable. Speaking of prices in general, the hosting can't be called the cheapest. I've seen offers that are 25-30% lower, but those providers raise doubts, while here I've been convinced of reliability for five years. The hosting confidently handles the load even with a large number of visitors, which not everyone can offer. In terms of hardware, the provider doesn't boast anything unique; they use common solid-state drives and Intel processors. Serious websites load quickly, even though I don't skimp on images.

Date of experience: апр 28, 2024

I use the most budget-friendly plan and don't experience any significant inconveniences. It costs about 120 rubles a month, and I bought it for a year with a 10% discount. At first glance, it seems like a small amount, but it's still cheaper. Finding hosting with 5 GB and unlimited traffic for just over 1000 rubles a year is not an easy task. There are several data centers; I have the Moscow one since it's close. But if anyone is interested, you can connect to the German one. The hosting speed is excellent, thanks to the SSD drives. One might express dissatisfaction with the control panel, but that's a matter of taste. Although this panel is considered one of the best. The uptime is good; for this price, you shouldn't expect more. Of course, 100% uptime is not guaranteed, but outages are rare. If something does happen, it's usually only for a few minutes, and everything is quickly restored. Overall, for this price, it's hard to complain.

Date of experience: апр 22, 2025

The screenshots show the correspondence with the administration of their official group on VKontakte. I had a problem logging into the site, and not only did they not help me, but they also called me stupid, after which they blocked me on their blacklist. I highly do not recommend this hosting. If you encounter any issues, they won't be able to help you, they'll just send you away.

Date of experience: сен 28, 2024

Overall, the hosting is completely subpar, and it's no surprise that its traffic is declining every day. I wouldn't be surprised if there are only a handful of real customers left. The reason is the inadequate technical support, which starts to be rude and shows its pathetic ego. Technical support exists only in words, while in reality, it displays arrogance.

Date of experience: апр 14, 2025

The hosting *** and the administrators are completely inadequate ***, who will not help you, but will only be rude and imply that you can expect nothing from them except a bad mood. From the very first messages, you are nothing more than trash, an idiot, and much more, but not a person to them. In the end, you will receive nothing from them except a silly ban on the site or a dead group on VK, depending on where you start reaching out for support.

Date of experience: сен 14, 2025

We reached out with a request to recover our email password, addressed them formally, and in response, a support staff member popped up. It seems like something is off in their life since they communicate with people in such a way; this person clearly needs psychological help. Previously, we used the hosting service, and I can't say it was excellent; there were lags (even on powerful PCs), but the hosting was (if it hasn't closed down yet, it remains) the cheapest. Now it becomes clear why that is, haha. I strongly advise against using this hosting service unless you want to encounter rudeness from the support team.

Date of experience: апр 02, 2026

The technical support just closed my requests regarding the termination of the lease, marking them as "request resolved" and asking me to leave feedback about their work. Since no one will see that feedback on their website, I decided to write it here. This is one of those cases where something unpleasant is hidden behind a pretty facade.

Date of experience: июл 07, 2025

I rented a Minecraft server from this company for a year. Sometimes the server would go down, and the panel worked intermittently, but overall nothing critical. However, the website states that "Any core and any versions are available" and "Installation of any mods and plugins," but it was impossible to install mods for a certain period. Attempts to install a core compatible with plugins and mods (Magma) were unsuccessful. When I contacted support about this issue, I encountered rudeness, caps, and insults. The next day, the server worked again, but only through workarounds. Another incident: a year ago, as a newbie, I wanted to set up a lettered IP address and again reached out to support, receiving rudeness in response. They didn't respond at all to another ticket. Just recently, I was two weeks late on payment, and after I made the payment, I found out that my server had been deleted. So, I paid money and got a deleted server (reminding you, after a year of working on it!) without any explanation. Writing to tech support again, I faced caps, insults, and rudeness. In the end: they provide services, but everything else leaves much to be desired. If you need good hosting, it's better to look elsewhere.

Date of experience: ноя 10, 2024

I encountered fraud from the game server hosting service. Money was deducted from my account, but the payment never went through. I received an email notification stating that the payment was successful, but the website continues to display a message about overdue payment and the need to pay for the server hosting. I created a ticket regarding this issue, but the support team does not respond and closes the ticket without any resolution.

Date of experience: ноя 28, 2025