InSales

3.6
Rating 3.6 · 30 reviews
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

30 Reviews

5 Star
50%
4 Star
17%
3 Star
3%
2 Star
3%
1 Star
27%

AI review summary

Based on 30 reviews
67% positive 3% neutral 30% negative

InSales offers a convenient and functional website builder suitable for small and medium online stores. However, the quality of technical support and changes in pricing plans have caused dissatisfaction among some users.

What people like
  • Simple and intuitive interface
  • Low prices for plans
  • Quick setup and launch of online stores
  • Good integration with payment systems
  • Regular updates and new features
What people don't like
  • Issues with technical support
  • Changes in pricing plans without notification
  • Some features are underdeveloped
  • Websites may run slowly

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

Filter Reviews

Review Time

Раиса Идрисова

A few years ago, we opened our online store and created the website ourselves. After two years, I saw an ad for InSales and decided to give the service a try. I wanted to update and improve the existing site. It took about three days in total. Everything went quickly because the system is very user-friendly. Initially, I only planned to test the platform, but the mobile version completely impressed me. In the end, we started working with InSales on a permanent basis. Sometimes I even regret not discovering this service right from the start when I first developed the website. So many nerves were spent!

Pros
  • Удобная система для пользователей
  • Быстрое создание сайта
  • Впечатляющая мобильная версия
  • Работа на постоянной основе
  • Экономия нервов и времени
5
Date of experience: июл 26, 2025
Герасимов Василий

I won't mention their "names," but I previously collaborated with other, equally well-known platforms. Everything was lacking there in almost every aspect that is critically important for the normal operation of a store. I even started to doubt the modern IT services market until I began testing Insales. Many questions and problems disappeared once I connected to this system. The store on Insales started to be indexed almost immediately, so the promotion issues resolved themselves as well. I want to thank the developers for this engine - it turns out that not many people know how to create such masterpieces.

Pros
  • Хорошая работа магазина
  • Быстрое индексирование
  • Проблемы с продвижением исчезли
  • Качественный движок
  • Положительный опыт сотрудничества
5
Date of experience: мар 03, 2026
Попов Владислав

We have a comic book store where we sell products both online and offline. Naturally, any online store needs to constantly evolve and have a reliable foundation, namely a platform (CMS engine). So we started looking for a suitable platform. There are many options on the market, but not all of them align with our business processes. In this regard, Insales outperformed all competitors in terms of functionality and pricing. We operate smoothly and without issues, which is very important.

Pros
  • Хорошая функциональность
  • Надежная платформа
  • Отсутствие сбоев
  • Конкурентные цены
  • Подходит для бизнеса
5
Date of experience: фев 01, 2026
Соломахин Сергей

Out of six known platforms, I chose InSales. When selecting a platform, I first focused on responsive templates, then on reasonable prices, and finally on ease of use. As for the cost of services, the team really surprised me. I started using it for 190 rubles a month — in my opinion, this is the lowest price among all the offers in the market in this area. Overall, I have no complaints. I also want to highlight the technical support of the service. No one has ever been rude or left me with a problem; on the contrary, they call me themselves and offer assistance.

Pros
  • Адаптивные шаблоны
  • Разумные цены
  • Удобство использования
  • Низкая стоимость услуг
  • Хорошая техническая поддержка
5
Date of experience: мар 04, 2026
Александр Кузьмин

This platform truly deserves its title of universal. It impresses with its design. The templates it offers are clearly tailored, which is certainly pleasing. It's also worth noting that the services provided by InSales appear to be quite affordable. Among other builders, it likely stands out as a clear leader. It's hard to imagine anything more advantageous. I can't help but mention the technical support, which operates at a high level. In the end, I can only recommend this platform and, although it sounds bold, say that it has a future. We'll see how everything develops, but it has already earned respect.

Pros
  • Универсальная платформа
  • Впечатляющий дизайн
  • Адаптированные шаблоны
  • Доступные цены
  • Высокий уровень поддержки
5
Date of experience: янв 12, 2025
Гелиан Медведев

We chose this system for two reasons: the availability of the service and the reasonable cost of the services. Additionally, the platform integrates well with many modern services, which is especially relevant for our business since we analyze user behavior on the site. The InSales engine is perfect even for beginners in the online business due to its functionality and low price.

Pros
  • доступность сервиса
  • разумная стоимость услуг
  • хорошая интеграция с сервисами
  • подходит для начинающих
  • функционал движка
5
Date of experience: ноя 14, 2024
masarchuk stas

The service is convenient, has excellent functionality, and the technical support works efficiently with reasonably acceptable prices. There are no limitations; you can create an unlimited number of pages, sections, and so on. The builder is truly high-quality, and even a beginner can create a perfect website on their own in just a few days. The website starts functioning immediately.

Pros
  • удобный сервис
  • отличный функционал
  • грамотная техническая поддержка
  • приемлемые цены
  • неограниченное количество страниц
5
Date of experience: янв 10, 2025
Валерия Швецова

Comfortable service and high level of customer support. Everything needed to create a website is available, but unfortunately, the "map" file is not generated automatically. An excellent builder with rich functionality. It can be used and confidently recommended.

Pros
  • Комфортный сервис
  • Высокий уровень обслуживания
  • Богатый функционал
  • Легкость в использовании
  • Рекомендуемая компания
Cons
  • Файл 'мап' не создается автоматически
5
Date of experience: апр 22, 2026
Nataly Fundazy

We have been collaborating for 5 years, and only in the first two years was everything fine. Now the situation has changed: the prices have skyrocketed, indifference has increased, and the rates have doubled. The customer support is simply terrible; they won't do anything for free, even though free modifications are included in the plans. The responses are rude, and they communicate harshly even on VK. No one monitors the quality of service, and everyone seems to not care about the customers. It is impossible to reach out for a solution to any problem in this company. We do not recommend wasting money on this organization, as the amount you would spend in a year could create an excellent website on another platform.

Cons
  • Плохая служба поддержки
  • Высокие цены на тарифы
  • Хамское общение с клиентами
  • Отсутствие контроля качества
  • Невозможность решить проблемы
1
Date of experience: июн 11, 2024
Евгений Ткаченко

The product has potential, interesting developments, and even unique advantages. However, all of this is ruined by their attitude towards customers and their needs. As soon as you become an inconvenient customer who demands fairness, logic, and a reasonable approach, you will be immediately banned from support and ignored. There is complete disrespect for customers! InSales is generally not interested in the needs of its users; they live in their own world! Be prepared that in a critical situation, you will simply be left alone with the problem, banned from chats and support, and then everyone will unite against you, waiting for you to exhaust all your attempts to reach their reason and logic. This is a real example from our collaboration!

Pros
  • Интересные разработки
  • Уникальные преимущества
  • Потенциал продукта
Cons
  • Плохое отношение к клиентам
  • Игнорирование неудобных клиентов
  • Заблокировка в поддержке
  • Неуважение к потребностям пользователей
  • Отсутствие помощи в критических ситуациях
1
Date of experience: мар 12, 2025
7.2
Trust Score
Good
Based on 30 reviews

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • InSales is an IT company offering solutions for creating and managing online stores. It provides hosting services and tools for optimizing online sales, helping businesses effectively grow in the digital environment.

    AI-generated overview

🛡️ Trust Score badge for your site

Show Sites.Reviews rating and reviews right on your site — with one line of HTML. Builds trust with visitors.

<div data-sr-widget data-slug="insales.ru" data-theme="light" data-size="md"></div>
<script src="https://sites.reviews/en/widget.js" async></script>