UniSender - best service for email and SMS campaigns

I was pleased with the combination of price and quality. The interface is intuitively understandable, and you can figure it out without much effort. At first, I decided not to delve into the details and just paid for the setup of the mailing on Unisender. I also immediately ordered analytics and connected integration with Google Analytics, which helped me better understand what exactly interests the clients. Later, I noticed that all of this can actually be easily mastered on my own. The knowledge base has a lot of useful information, and I want to try omnichannel automation, but first, I need to read and understand it.

Date of experience: мар 23, 2025

This is my first experience with mailing services, so I don't have much to compare it to. But at the moment, I am satisfied. When I started thinking about newsletters, I researched a lot of information on the topic. I realized that it was important for the service to be Russian and that I needed to build a good client base. I had a small but personal one. Then, with the help of Uni, I created a consent form for newsletters on the website, and my client base grew. I liked that everything is explained in detail on the site. Since I was a complete beginner, I reached out to customer support through chat to set everything up correctly. Thank you for such an opportunity for inexperienced users like me.

Date of experience: авг 11, 2024

Overall, it's not bad; it helps boost sales. Of course, it's not instant, as marketing is more about a systematic approach rather than miraculous solutions. So Unisender works for me. I don't have much budget for promoting my small business. However, the standard plan is quite acceptable; it's even cheaper than my mobile operator's plan, even though I also have home internet. At first, I used the lite version with basic features, but the difference between lite and standard is minimal, so I switched to standard. It includes segmentation, A/B testing, and much more. I'm creating funnels with landing pages and TG bots; it's all quite serious. Initially, I used simple scenarios, but now I'm building omnichannel ones. I don't have a marketer; I do everything myself.

Date of experience: мар 27, 2025

I decided not to reinvent the wheel and not to wander around like a blind puppy trying to figure things out. I started with a course at the Unisender school. I'm very glad I did it this way because all the assignments were related to our barbershop, and by the end of the course, we already had an automated mailing set up. Of course, I could have figured it out on my own, but the information in the courses is presented very clearly and systematically. Recently, I created a bot on Telegram by myself, regularly conduct A/B tests, and use other analytics, and I see that things are going well. I try to create creative emails, and subscribers respond positively.

Date of experience: авг 25, 2024

We switched to UniSender from another service, and we found it to be more convenient here, as well as having more useful features, especially in analytics. The convenient segmentation and autoresponder really help; we implemented trigger-based mailings. We were aware of the database requirements, so the transfer went smoothly. The mailing works reliably, and I regularly track the statistics and adjust our strategy. It's nice that omnichannel scenarios are available. We also kept it simple with the chatbot, using the Unisender builder. Overall, we are satisfied with the results.

Date of experience: июн 12, 2025

If deadlines are tight, it's better to pay for the full services of the platform. But if you have the opportunity to progress gradually, it's quite possible to learn everything from scratch on your own, at least that's my experience. I was planning to hire someone to create a website and was gradually thinking about promoting our car wash. Thanks to a friend, I learned about the Unisender platform, and that's where I started creating a landing page. It's incredibly cool to create a website by yourself that looks attractive, really works, and gathers a subscriber base. However, I didn't set up the domain myself and reached out to support. After that, I promoted it on my own, and the subscriber base is turning out pretty good; I'm currently trying to segment it in different ways. It's very interesting to track the results.

Date of experience: июл 13, 2024

Our flower shop has had a Telegram channel for a long time, where we try to respond to customer inquiries promptly. Many people discuss their orders there, clarify their wishes, and delivery times. We promise 24/7 support, but it's quite challenging. The smartphone is always at hand, even at night, and I try to respond quickly to messages. But this can't go on for long. I knew that many use bots in their channels, but I didn't know how to implement it since we don't have any IT specialists. I found out about Uni online, read the reviews, and decided to try creating a bot myself. And it worked, although I still can't believe it. The AI handles the tasks excellently.

Date of experience: ноя 04, 2024

Without marketing, you won't get far. In our beauty salon, we had enough clients, but when another one opened nearby, we realized we needed to invest in promotion. I chose UniSender based on a recommendation from a friend who helped me get started. Now I manage the process myself, although I occasionally reach out for support, and it really helps. First, we created a website where we started building a client database, handed out business cards with the website address, and asked people to subscribe. In our newsletters, we now inform about holidays, promotions, and other bonuses for regular subscribers, and we also introduced a points system for each visit. This works very well: we not only didn't lose clients, but we also attracted new ones.

Date of experience: дек 13, 2024

We work in the B2B sector and send commercial proposals. At first, we used another service, but there were issues with delivery to corporate emails. We switched to Unisender, and the problem disappeared — emails now arrive consistently. I like that it is completely Russian software, the servers are located here, and management can rest easy regarding data protection laws. Personally, I appreciated the ready-made templates — they are really high quality, and you can create professional newsletters for partners even without being a professional designer.

Date of experience: июн 11, 2024

I'm just starting to learn email marketing, so ease of use was important to me. I chose Uni because of the free starter package. Additionally, I was really impressed by their articles and knowledge base. They explain in simple terms how to avoid getting into spam and how to create a good subject line. The platform is intuitive. One time, the interface did freeze while saving a large template, but it was fine; it un-froze and everything was saved. The chat support even responds at night; I checked this personally when I was working on a newsletter at three in the morning.

Date of experience: авг 03, 2025