Unitpay

2.5
Rating 2.5 · 17 reviews
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Average Rating

2.5

/
5

17 Reviews

5 Star
24%
4 Star
12%
3 Star
6%
2 Star
6%
1 Star
53%

AI review summary

Based on 17 reviews
36% positive 6% neutral 58% negative

The company has both positive and negative reviews. Some users are satisfied with the quality of service, but many complain about security issues and refunds.

What people like
  • Customer-oriented support
  • Quick connection and integration
  • Low fees and rates
  • Automatic payouts
  • Convenient personal account
What people don't like
  • Disconnection without explanation
  • Issues with refunds
  • High fees in the initial stages
  • Difficulties accessing customer support

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

RapSoldier

This functionality is designed for small and medium sellers offering goods and services online. It allows them to accept customer payments from multiple electronic payment systems at once. Among the advantages, one can note the necessity of signing only one contract that covers all electronic payment systems – separate contracts with Yandex.Money, Webmoney, Likpay, and PayPal are not needed. Payments from credit and debit cards of any bank are also accepted without additional conditions. There is an option to pass the commission onto the buyer. All funds are withdrawn within 2-3 days. The terms are individual and clearly stated in the contract. The drawbacks of this functionality include mandatory requirements for having a personal certificate from the Webmoney system. The contract contains a clause prohibiting the acceptance of payments through other payment services.

Pros
  • Один договор для всех систем
  • Прием карт любых банков
  • Возможность переложить комиссию
  • Вывод средств за 2-3 дня
  • Четкие условия в договоре
Cons
  • Требуется персональный сертификат
  • Запрет на другие платежные сервисы
3
Date of experience: дек 18, 2024
Cossack

This payment service is aimed at small online stores, online game sellers, and those who accept payments for various services. The maximum amount for a single payment is 15,000 rubles. Payments are available in various electronic currencies, such as Yandex.Money, WebMoney, mobile payments, PayPal, and Likpay. It is also possible to accept payments from Visa cards from any bank. To get started, you need to install a special widget and integrate it. The recipient must be registered in the WebMoney system with a "personal" certificate. There are strict requirements for the website where the widget will be installed, which can be found in the corresponding menu section. Among them are: a domain of at least the second level and no empty pages. The service fee is 1% of the payment amount; however, there is no fee for WebMoney payments.

Pros
  • Поддержка различных электронных валют
  • Низкая комиссия за услуги
  • Подходит для небольших магазинов
  • Оплата с карт Visa
  • Интеграция с виджетом
Cons
  • Максимальная сумма платежа 15000 рублей
  • Строгие требования к сайту
  • Необходимость регистрации в Вебмани
  • Сложность интеграции виджета
  • Ограниченные возможности для крупных продавцов
4
Date of experience: янв 28, 2025

The payment service is quite good and generally reliable. Of course, it’s not perfect, but it’s definitely usable. Among the clear advantages are low fees and rates, as well as a simple interface in the personal account. The Unitpay website is available 24/7, and they process transfers quickly, almost without delays. Payments often occur automatically, which eliminates the need to process them manually or track transactions on your own. For individual entrepreneurs, there are reporting forms that can be printed, and comprehensive statistics on all completed transactions are also available. However, one downside I noticed is that sometimes technical work is carried out, which makes it impossible to make urgent payments, and you have to wait for it to finish before you can use the service again. Overall, the platform works stably, and failures are extremely rare. Also, SMS notifications are not always reliable.

Pros
  • низкие комиссии и тарифы
  • простой интерфейс
  • круглосуточный доступ
  • быстрые переводы
  • автоматические выплаты
Cons
  • технические работы мешают платежам
  • недостаточная надежность смс-информирования
4
Date of experience: май 09, 2024
Оксана Караева

I received a message from the bank about a deduction of 105.10 Rub from my card. I live in Kazakhstan, and my card is only in tenge, so I was surprised to learn about the rubles. I immediately contacted the bank, and they advised me to reach out to the Unitpay platform. I did just that. Someone used my information, and the money was deducted! They refused to return the funds. SCAMMERS!

Cons
  • Не вернули средства
  • Использование данных без разрешения
  • Проблемы с валютой
  • Плохая поддержка
  • Мошенничество
1
Date of experience: ноя 23, 2025
Владимир Левин

If you are planning to connect online acquiring for your online store, I strongly recommend staying away from this company. They may accept your first payment through the gateway and then unilaterally terminate the contract with you, leaving your money with them. Decide for yourself if you want to risk your funds. Several cases have already been filed against this organization, and they are located in Voronezh, but they remain at large for now.

Cons
  • Проблемы с договором
  • Деньги остаются у них
  • Риски для средств
  • Много судебных дел
  • Не рекомендую для эквайринга
1
Date of experience: ноя 09, 2025
Артём Нестреляев

I planned to connect this Payment Aggregator to my website, as the terms looked enticing. Everything would have been great if at least one of their phone numbers worked. I called on a weekday from 10 AM to 6 PM Moscow time, which is within the entire working hours of Russia, but all the numbers turned out to be inactive. I was also alarmed by some points in the contract. In particular, clause 7.1 obliges the client: b) not to use anonymizing tools (socks servers, proxy servers, distributed anonymous networks like "tor," etc.); clause 10.2 states that chargebacks must not exceed 1% of the total amount of processed payments in favor of the client through the Unitpay service within one month. And clause 10.3 specifies that if the number of chargebacks exceeds the established limit, Unitpay has the right to immediately terminate the agreement with the client and withhold a penalty equal to all remaining reserves, but not less than 10,000 euros. If the reserves are less than 10,000 euros, they can demand that the client pay a penalty up to that amount. With such contract conditions and non-working numbers, dealing with this company is extremely risky.

Cons
  • Не работают телефонные номера
  • Непрозрачные условия договора
  • Высокие штрафы за возвраты
  • Риск расторжения соглашения
  • Ограничения на анонимность
1
Date of experience: дек 30, 2025
Кирилл Бутов

Since May 2019, I have been using Unitpay for my gaming assets marketplace, and overall, I am satisfied. Among the advantages, I can highlight automatic payouts, a convenient personal account, and prompt support. However, there are also drawbacks, such as security checks (mass connections were not activated immediately, but in the end, they were connected). The fees were quite high at first, but they were reduced as the turnover increased. From my experience, I can say that everywhere has its peculiarities; you can't escape that. Overall, I am happy and everything suits me.

Pros
  • автоматические выплаты
  • удобный личный кабинет
  • оперативная поддержка
  • снижение комиссий
  • долгосрочное использование
Cons
  • проверки службы безопасности
  • высокие комиссии в начале
  • массовые подключения не активированы сразу
5
Date of experience: апр 06, 2026
Георгий Партизанов

This payment system cannot operate in the Russian Federation, as according to Law No. 161-FZ "On the National Payment System," since April 28, 2020, Russian banks have stopped conducting transactions with accounts of foreign payment systems that do not have subsidiary offices in the country and are not included in the special list of the Central Bank. This company does not have a representative office in Russia. Money is accepted, but receipts are not issued.

Cons
  • Не функционирует в России
  • Нет представительства в стране
  • Не выдают чеки
  • Проблемы с операциями
  • Нарушение закона
1
Date of experience: фев 20, 2025
Андрей Григорьев

Unfortunately, I didn't read the reviews in advance. It took a lot of time and money! We connected the website, went through moderation and verification, and also spent funds on developing a payment module. We didn't even manage to launch the site; we only tested payments from a personal card, checking deposits and withdrawals of 1 ruble. But after two weeks, we received a message: "Unfortunately, the security service has refused to continue cooperation, and we cannot work with you anymore, even if you connect other projects. We cannot explain the reasons." I do not recommend this company - you will waste a lot of time and money on the connection, and then you will be blocked without any explanation!

Cons
  • Потеря времени и денег
  • Проблемы с модерацией
  • Отказ в сотрудничестве
  • Нет объяснений причин
  • Не рекомендую компанию
1
Date of experience: дек 29, 2024
Константин Анисько

I didn't get a chance to work with this company. But the expression "I haven't read Solzhenitsyn, but I condemn" is inappropriate here. Let me explain why. In any financial organization, including this one, there is a security service. They have the authority to make high-level decisions that can only be overturned by the top boss (not the nominal CEO, but the owner), who is unreachable for the client. If the security service is adequate, there will be no problems. But if it isn't, problems are inevitable. At any moment, your account can be blocked, and your money will be lost. Now, assess the adequacy of the security service based on my example. We tried to connect with them to accept card payments. Two stores, one of which is trafaret.net, not an advertisement, just for clarity. The store has been around for 15 years. It belongs to an individual entrepreneur with the same experience. Over all these years, there hasn't been a single (!) complaint against the individual entrepreneur or the store. No lawsuits, tax claims, or disputes with rights holders. Nothing. Here’s what the security service requested: 1. Remove or fill in "empty sections of the website," without specifying which ones. We have about 8000 pages, and not a single one is empty. There are 4 thematic subsections (in the folk painting section) where there are no products. But what do they care? This is an ONLINE STORE — today it's empty, tomorrow it can have products. 2. Provide certificates for "children's stickers." We don't have a single product for children. There is a "childhood" section, but it's just drawings. Even if there were products, what do they care? Are they Rospotrebnadzor? 3. Provide certificates for paints. What is it to them? Even if they were RPN, only cosmetic and finishing paints require mandatory certification. Ours are artistic, and it's evident from the size of the jars. Certification is voluntary; we haven't dealt with it. 4. A contract with the courier service. Who do they think they are? The bank where payments from counterparties go can demand this, and they have already requested such documents from us since the amounts from the same LLC are regular. But what do they care? What if the couriers are ours? What if there’s no contract (for example, we just send it by mail)? 5. Contracts with product suppliers. Have they taken on the functions of the tax inspectorate? Isn’t that a bit much? We don’t have any contracts at all — we produce the products ourselves. And even if we did? An individual entrepreneur on a simplified tax system of 6% — these contracts are unnecessary for anyone. In the end: even if you get connected, absurd or impossible demands can arise at any moment, and you will be blocked. What will happen to the money — don’t even doubt it. Our decision is obvious. Yours — at your discretion.

Cons
  • Неадекватные требования службы безопасности
  • Риск блокировки аккаунта
  • Проблемы с документами
  • Абсурдные запросы
  • Отсутствие поддержки для клиентов
1
Date of experience: ноя 28, 2025
5
Trust Score
Average
Based on 17 reviews

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Business Details

  • Connecting a payment system for online stores and any online businesses. Accept payments in convenient ways. High conversion. Fast connection.

Security Checks

  • SSL-сертификат Valid
  • Blacklists Not listed
  • Domain age 14 лет
  • Registered 2011-10-13
  • IP-адрес 91.215.41.88
  • Name servers ns2.ddos-guard.net, ns1.ddos-guard.net

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