Internet acquiring from T-Kassa

Tinkoff is an excellent online bank. Many services are provided for free, including trading acquiring. The stability of Tinkoff's operations has always inspired my trust. As for the application, they first open a settlement account, then check the payment terminal and deliver it to the specified address. An employee sets up the equipment on-site. I've had the terminal for 5 months now, and it's convenient for clients to make payments. They receive cashback and various bonuses. For now, I've chosen a simple tariff within the package scheme, which costs 1990 rubles, and the rate starts at 1.99%. After that, it depends on the sales volume: if it's less than 100,000, the rate will be 2.49%. It's better to check with customer support, as the terms may vary. I don't hesitate to call the hotline if I have questions, and I recommend you do the same. Sometimes it's easier to call than to search for information on your own.

Date of experience: янв 18, 2025

I compared the rates of different companies offering acquiring services for quite a while. Overall, they all seem similar, and I didn't notice any significant differences. In the end, I chose T-bank. I was attracted by their responsive support, which is ready to help until the very end. During a year of using their acquiring service, there was a situation when the terminal couldn't connect to the internet. The problem was solved remotely by switching the mode from Wi-Fi/SIM card to just the SIM card, and it worked. This happened on a holiday, yet there was still an employee available who clearly explained what to do.

Date of experience: сен 04, 2024

I have had a terminal from T.Bank installed in my café-bar for a month now. They brought a new device, and everything is functioning wonderfully. The terminals from all acquirers are mostly similar, so there isn't much to add here. However, since I have a checking account with T.Bank, I can fully evaluate their service. I really liked the personal account where I can see all transactions, easily cancel operations if necessary, and track the average check. When I notice a decrease in the average check, I try to find out the reasons, and this has already helped me save quite a bit of money. I haven't had any complaints about the terminals, but I recommend installing two acquirer terminals. Right now, I notice that one terminal is sometimes not enough, and queues can form. The decision to install a second terminal depends on the size of your establishment, so make your own decision. I plan to install a second terminal after the renovation is complete.

Date of experience: июн 11, 2025

Six months ago, I registered my business with T-Bank. In the summer, I experienced a significant influx of customers, many of whom prefer to pay in cash. My bistro is located such that the nearest ATM is a 20-minute walk away. I decided it was worth finding a payment terminal as soon as possible. I called T-Bank's hotline, where manager Ekaterina informed me that the connection for the terminal is free. The installation of the terminal will take 3-5 days depending on the workload. First, they will open a settlement account and assist with the cash register registration. Payment is possible via QR code and through a smartphone. I clarified the information about the fees, and Ekaterina explained that payment through QR is cheaper, while using a card incurs a 1.8% fee. The installer came on the third day and showed me how to operate the terminal. Customer service is included in the service package. I am satisfied with T-Bank's work, and the manager truly demonstrated professionalism. She explained everything in detail, and the timelines matched. They also left me an instruction manual for my staff on how to use the terminal.

Date of experience: июн 28, 2025

I only have one terminal from T-Bank. I submitted my application on October 28, and it was delivered and checked for Wi-Fi connection on November 2. The terminal works well, but I encountered a problem with the limit, which was often exceeded, as indicated on the screen. I called T-Bank to find out how to fix this. I was advised to switch to paying a percentage for all monthly transactions. I thought about it for a bit and decided to agree. Manager Evgenia helped me with the settings. Now T-Bank charges a 2.3% fee for each transaction, which is better than constantly facing limit issues.

Date of experience: май 07, 2024

I consulted with an employee of T-Bank regarding merchant acquiring. I already knew I needed a terminal, but I wanted to understand how to attract more customers. Yulia suggested reaching out to an expert, which is a separate service of the bank. I decided to decline, as I was looking for benefits specifically from merchant acquiring. Yulia recommended offering payment via QR code through the SBP, as it is convenient: the QR code appears instantly, and the payment goes through in just a few seconds. For me, as an individual entrepreneur, this is also more advantageous in terms of commission. Once I started accepting payments this way, I was convinced of it. It's convenient for clients too, as they receive cashback from such payments. Merchant acquiring at T-Bank is truly of high quality.

Date of experience: фев 26, 2025

I run a small business providing moving and parcel delivery services. Recently, I needed a terminal for accepting payments to work with the stores where I deliver goods, so that customers could pay through the terminal after delivery. I installed three portable terminals from T-Bank. It's nice that you can link each terminal to different employees and track the revenue for each one separately. I've been working in this mode for two years now, and the terminals have fully met my expectations.

Date of experience: фев 02, 2026

I decided to try the merchant acquiring service from T-Bank because there was a promotion with a low commission. I submitted an application, and half an hour later, the manager Yuri called me back. He explained the terms in detail, and I realized that the 3-in-1 cash register would be the best option for me since it is multifunctional. I confirmed the application, and three days later, a technician came to me. He updated the labeling, installed the SIM card, and checked the Wi-Fi connection. The 3-in-1 cash register responds quickly to commands, and I can send receipts according to the 54-FZ law. And the best part is that I don’t have to pay anything for the rental to T-Bank.

Date of experience: мар 13, 2026

I activated T-Pay as a payment method, and customers are using it actively. It's safe, with no need to enter card details, just a confirmation in the app. The fewer steps in the purchase process, the higher the likelihood of completing the transaction. It's especially convenient for mobile payments. The downside is that it requires some setup, but it's just a couple of clicks. I didn't set it up right away and forgot about it; I did it in January of this year, and the conversion started to grow. Recommendation: connect it right away.

Date of experience: мар 22, 2025

I ordered the creation of a website from a programmer who works with Python, and he offered to connect internet acquiring for a small fee right away. I insisted on using T-Bank since I have been their client since the days of Tinkoff. I thought the integration would take a few days, but the programmer managed to do it in less than an hour. He immediately set up payments through T-Pay, as well as for regular Russian cards and the fast payment system. The site remained without clients for a week while I was figuring out the advertising. When the first clients appeared, the site processed over 50 payments without any issues. It has now been running for more than two months, and I am completely satisfied.

Date of experience: окт 24, 2025