ATOL Online: Software "Electronic Check" and Online Cash Register Rental Service from 2,900 RUB per Month!

A cloud service that simplifies the registration of transactions in electronic form via the internet. According to Federal Law 54, it is necessary to use online cash registers and send electronic receipts to customers. ATOL offers online cash register rental for 2,900 rubles per month, which is a convenient way to meet legal requirements without having to purchase a cash register. The system generates fiscal documents at the time of transactions and sends them to the OFD. In fact, the rented cash register from ATOL is located in their data center. When a product is paid for, the system creates a receipt and sends it to the customer; the tax service has information about the cash register, so I have no problems. I only give a lower rating because I previously used ATOL's physical cash registers, which I didn't quite like, and also due to the high rental cost. 2,900 rubles per month seems a bit overpriced.

Date of experience: авг 20, 2024

АТОЛ offers a standard online cash register for rent. Customers pay for goods through the online store, and after the transaction is confirmed in the aggregator, the information is sent to АТОЛ, which generates an electronic receipt and sends it to the OFD. Then the data is transmitted to the tax authorities, and the receipt is received by the customer. This is necessary to avoid a fine of 30,000 rubles for not having an online cash register according to the 54th law, or 10,000 rubles for not sending an electronic receipt. Before making a decision, check the integrations with payment systems that АТОЛ supports. I didn't bother with Yandex.Checkout, but if you have a different aggregator or a specific acquiring bank, as well as a rare CMS, there may be integration issues. If everything is standard, you don’t need to worry; everything will work smoothly. The service prices are quite high. Everyone decides for themselves whether to look for alternatives or to purchase an online cash register.

Date of experience: июн 24, 2024

I used the Atol online cash register for a while until I found another service that combines offline and online cash registers. It turned out to be significantly more cost-effective for me. Here, you have to pay 3,000 rubles a month for the cash register rental. If you need a fiscal storage device, add about 10,000 rubles upfront for its rental for three years. If you calculate the average monthly cost, it comes out to more than 3,000 rubles. My current solution costs only 500 rubles a month. They provide the cash register as a service, and it's a cloud solution. The online cash register is rented out. This is the Atol 42FS cash register, if I'm not mistaken. Right now, without such a cash register, you can't do anything in online sales if you don't want to face fines under the 54-FZ law. I have no complaints about the operation, except for the price. The integration with the payment aggregator went smoothly, and it's convenient to get the data for registering the cash register with the tax service in the personal account and to monitor the cash register's status. From Atol's side, there have never been any internet issues; access was always 100% of the time.

Date of experience: мар 10, 2025

Dear users, never get involved with the company Atol - they are scammers! I used their cloud service Online Cash Atol for my online store, and the service has not been working for a month now! We have contacted technical support about five times, including in writing, but to no avail! The responses are always the same: "Wait in line for the issue to be resolved!!!" Receipts from the online store are disappearing! Customers are periodically complaining that they are not receiving receipts in their email, and it seems the tax authorities will be coming soon...

Date of experience: май 20, 2024

We connected to Atol Online about a year ago and so far we are very satisfied. We have an online store that sells accessories, and we chose Atol based on recommendations from acquaintances, as well as its compliance with the law. We didn't want to face any issues with the tax authorities or the law in general. I only contacted technical support for the replacement of the FN, and there were no delays with that at all. They usually respond within a few hours. The integration with 1C didn't require anything special, so the cost of services is justified. It's convenient to gather statistics; the personal account has all the necessary functions, so I have no complaints.

Date of experience: янв 12, 2025

When connecting the cash register, the receipts do not go through, and their system states "Contact ATOl support." We created a request, and their response was: we will consider your issue in a week. The request number is 01356683. It's very difficult to get through; you have to wait on the line for 10 minutes. Meanwhile, they charged us for six months of cash register rental in advance.

Date of experience: дек 26, 2024

I purchased an Atol cash register, and inside it was a coupon for a year of OFD service. After registering the cash register with the tax office and activating the coupon, I received a message: Error! The activation key is blocked. I called "OFD Platform," and they informed me that the block was not on their side, but from whoever printed the coupon. I contacted the company where I bought the cash register, and they said they didn't put the coupon in the box; it was done by the Atol factory, so I needed to reach out to them. I called Atol, and they explained that they do not communicate with end users, only with those who sold the cash register. I mentioned that I bought it from them, but they replied that they hadn't opened the box and handed it to me as they received it. Everything inside the box is the responsibility of the Atol factory, and if there are problems, I need to contact the manufacturer. To this, I was told that Atol's technical support does not communicate with the owners of their products. Now I have three cash registers with unactivated coupons, and I don't know what to do. The cash registers are already registered, and now I either need to buy OFD for 3000 rubles or re-register the cash register with the tax office to work with another operator. Thanks to Putin for the long weekend until the end of the month – I will be writing everywhere that you should never trust Atol!

Date of experience: июн 26, 2024

Since 2018, we have been collaborating with Atol. Our store's volumes are small, so we were looking for an option with minimal difficulties to avoid fines. Against the backdrop of other companies, Atol appeared to be the most reliable. At that time, the choice was limited, and the company with online cash registers started its operations in 2017. I was attracted by the fact that they offer turnkey services, including the arrangement of signatures for document flow and registration of the cash register with the tax authorities. I clearly remember how difficult it was to obtain a digital signature for banking operations, so this was a significant relief for me. There were no issues with the connection. The personal account is intuitive, and the instructions detailed each step. I signed the contract with a partner OFD. By the way, I was glad that I chose the Bitrix engine and paid for support for a long time. The integration went smoothly, and I have never encountered any malfunctions. The module connected according to the instructions and worked immediately. In the personal account, the site connected instantly. The cash register is located in a data center and operates around the clock. With the change of FN, we have no delays, and technical support is always available. Just recently, Atol introduced free calls to the nationwide number 800, as calls to the Moscow number have long been irrelevant for such companies. Perhaps if I had spent time and effort looking for a cheaper solution, I could have saved some money. But for me, this is a family business, and it's easier to pay for comfort than to run around different offices searching for alternative options. In the end, it would cost more.

Date of experience: ноя 04, 2025

I explored numerous cloud solutions and ultimately chose one, and I have never regretted my choice. Installing an online cash register in the store was mandatory to avoid penalties, and Atol offered the most understandable and transparent conditions. I wanted to minimize effort, and Atol promised full technical support. I thought the website administrator would handle the connection while I dealt with other issues. However, it turned out to be more complicated than I expected. Suddenly, the admin discovered that the system was not compatible with the WordPress engine, even though the payment had already gone through. I had to call and find out, thinking I would have to get a refund and look for something new, as moving would mean losing all positions in search engines. Fortunately, it turned out that Atol is compatible with WordPress; there just wasn't any information about it on the website. The situation was unpleasant, but it worked out. I also reached out a few times with minor questions since there were many actions to perform in the personal account. In the end, I managed, although I had to watch videos and study materials. It's not entirely clear why a separate digital signature was needed for the cash register, but no one promised an easy path. That also took some time. In the end, I spent a week, and after that, everything worked; now I don't think about it. We comply with the law, have no issues with payments, and receipts are sent out. Sales statistics are maintained, and the cash register works without failures. I have no complaints about the service.

Date of experience: апр 15, 2026

This spring, I connected to Atol when I was launching my online store and needed an online cash register for the website. I chose this service because of their extensive experience and reasonable pricing for the basic plan. Considering that I have a background in accounting and some knowledge of web development, I thought I could manage on my own. I already had experience working with the tax authorities, so I was confident everything would work out. However, looking back, I admit I should have chosen a plan with full support. The time I spent could have been better used to earn more. However, this is not a complaint about the service; I had the least problems with them. Under the basic plan, Atol only takes care of the fiscal functions, and everything else costs extra, including the FN. Accordingly, technical support only helps within the framework of the contract. On the bright side, the subscription fee is only 1490 rubles per month plus 6500 for the FN, which is quite reasonable. The service connection is free, and there were no additional costs. A friend of mine, who connected to another system, was surprised that he had to pay separately for each cash register. Connecting Atol to the 1C-Bitrix site takes just five minutes. In the CRM store, there is a special application for the cash register, which I installed on the site, copied the link, and added it to my personal account. Reports are generated simultaneously in the admin panel and in the Atol personal account. For my volume, everything works smoothly. I operate on a prepayment basis, so I only need receipts from the online cash register. I didn’t find the connection process particularly difficult for myself, but I already have enough experience. I can't recommend that beginners do everything on their own; it's better to choose a plan with support. You might save money, but you will spend significantly more time and nerves.

Date of experience: дек 30, 2025