CoinEx

3
Rating 3 · 12 reviews
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Average Rating

3

/
5

12 Reviews

5 Star
42%
4 Star
8%
3 Star
0%
2 Star
8%
1 Star
42%

AI review summary

Based on 12 reviews
50% positive 0% neutral 50% negative

Reviews of the company are mixed. Many users report issues with withdrawals and insufficient support.

What people like
  • Convenient mobile app and website
  • Fast deposits
  • Wide range of coins
  • Good liquidity in some areas
  • Availability of a Telegram bot for support
What people don't like
  • Withdrawal issues
  • Lack of adequate technical support
  • Long processing times for requests
  • Unclear verification and status conditions

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Марат Кашапов

A Hong Kong exchange operating since 2017 has never encountered any force majeure situations, which allows it to inspire trust. For me, the main advantage is the speed of transaction processing. The exchange effectively handles a large volume of transactions, even though its turnover isn't that high. This means that orders are executed instantly. It's also convenient for BTC transfers, which are processed quickly and at low prices. In terms of security, everything is top-notch. You can withdraw your assets at any time without any issues, and their protection is ensured by cold wallets and two-factor authentication. Trading is also at a good level. The only downside is dealing with cryptocurrency-to-cryptocurrency pairs and the limited selection of markets. But for me, as a fan of liquid assets, this is quite acceptable. One of the features of the exchange is the possibility of mining. I don't participate in it myself, but the fact itself is impressive. Among the drawbacks, besides the mentioned pairs and the absence of fiat currencies, one can note the lack of some trading tools and altcoins. But there is no perfect exchange. I trade successfully here, mainly through the web terminal, but I also often use the mobile app for iPhones.

Pros
  • Высокая скорость обработки сделок
  • Низкие цены на переводы
  • Высокий уровень безопасности
  • Удобный веб-терминал
  • Мобильное приложение для Айфонов
Cons
  • Ограниченный выбор рынков
  • Работа с крипто-парами
  • Нехватка торговых инструментов
  • Отсутствие фиатных валют
  • Недостаток альткоинов
5
Date of experience: окт 11, 2024
Подрез Артем

The platform has an Asian focus and insufficient localization. The Russian version is available, but the translation leaves much to be desired: some sections are not translated, and on the main pages, you can find sloppy translations. The interface is quite simple, so beginners can start trading. It uses the interactive TradingView for trading, which allows for effective analysis of available tools. Trades can be opened in three ways: market orders, limit orders, and stop limits. Fiat currencies are not available on the platform, so the pairs correspond accordingly, and trading is conducted in popular markets like BTC, ETH, USDT, and others. The exchange has low trading volumes, making it impractical to work with small tokens; liquidity is low, and trading volumes are almost nonexistent. When considering liquid pairs, there isn't much difference between exchanges. This exchange lacks long-term prospects, so I do not trade on it. I conducted a few trades to check the speed of order execution (which is fine) and the overall functionality of the platform. I only recommend it to beginners.

Pros
  • Простой интерфейс для новичков
  • Эффективный анализ с TradingView
  • Разнообразие способов открытия сделок
  • Неплохая скорость исполнения ордеров
Cons
  • Недостаточная локализация
  • Неаккуратные переводы
  • Отсутствие фиатных валют
  • Низкая ликвидность
  • Отсутствие долгосрочных перспектив
4
Date of experience: июн 14, 2025
Judjin Mel

For some unknown reason, the VLX deposit has stopped functioning, and the money sent to the exchange has been in limbo for 10 days. Customer support responds vaguely with bots. It is obvious that the "frozen" funds are involved in questionable schemes. No clear answer has been provided regarding the timeline for the return. I no longer plan to use this platform and do not recommend it to others.

Cons
  • Депозит VLX не работает
  • Деньги в подвешенном состоянии
  • Поддержка отвечает односложно
  • Нет внятного ответа по срокам
  • Не рекомендую платформу
2
Date of experience: ноя 17, 2025
Андрей Ф

A wonderful exchange with a large selection of coins, deposits and withdrawals are always processed on time. If I have questions, I reach out to their Telegram chat and always get a response. Additionally, there are many events happening on the exchange right now, including ones specifically for users from the CIS. Every Friday, I participate in a free token giveaway in the Russian-speaking Telegram group.

Pros
  • Большой ассортимент монет
  • Своевременные депозиты и выводы
  • Быстрые ответы в телеграм-чате
  • Множество мероприятий для пользователей
  • Бесплатные раздачи токенов
5
Date of experience: май 02, 2024
Марк Одинцов

An average exchange in terms of level. Although it doesn't reach the top global platforms in terms of turnover, the liquidity in the areas I need is quite good here. There are quite a few directions since the exchange supports a large number of coins. I trade on the spot market, where I can open trades with USDT, USDC, BTC, and BNB. Fiat, in the traditional sense, is absent (only buying/selling through payment partners like Simplex). The exchange also has its own token, SET, which is currently trendy. Its main benefit lies in reducing fees, as trading at the standard 0.2% per order isn't very profitable. Fees can be reduced by increasing trading volume. The interface is user-friendly, and deposits and withdrawals go smoothly. Throughout my time trading here, I haven't noticed any negative aspects.

Pros
  • Хорошая ликвидность
  • Много направлений торговли
  • Удобный интерфейс
  • Без проблем с вводом/выводом
  • Снижение комиссий с токеном СЕТ
5
Date of experience: авг 26, 2025
Валерий Коновалов

I have been trading for about a year, mainly on the spot market, but futures and other instruments are available for enthusiasts. There is also the option for quick token swaps and purchasing them with fiat. This exchange is not a scam, and withdrawals go smoothly. It has all the necessary features – a wide variety of coins, diverse markets, a convenient terminal, and several types of orders. The fees are high, but they can be significantly reduced when investing in the exchange token. The web terminal is more convenient for trading than the mobile app. However, I have both the app and the web terminal, and a few times on the road, I used the app for profitable trades. As a quick tool, it works well, but it's not the best solution for regular trading.

Pros
  • Многообразие торговых инструментов
  • Удобный веб-терминал
  • Быстрый вывод средств
  • Возможность снижения комиссии
  • Подходит для оперативной торговли
Cons
  • Высокая комиссия
  • Мобильное приложение не лучшее
  • Не для постоянной торговли
  • Некоторые функции доступны только на вебе
  • Нет упоминания о поддержке
5
Date of experience: авг 13, 2024
Максим Милащенко

I tested the platform with a minimal deposit. Nothing particularly impressed me — for me, it's a weak platform. I decided to leave. Guess what happened? That's right! When I tried to withdraw my money, I encountered "technical difficulties" — the payment got stuck. It seems like forever. The amount is small, so I don't really mind. I couldn't find a way to contact customer support (and I'm not even sure if there's Russian-speaking support). I also couldn't resolve the issue in the chat.

Cons
  • Слабая платформа
  • Проблемы с выводом денег
  • Нет русскоязычной поддержки
  • Сложности с техподдержкой
  • Платеж завис навсегда
1
Date of experience: июл 22, 2024
Ярослав Меркурьев

The deposit is stuck. The application has been under review for 4 weeks. I do not recommend even trying to get in touch. There is a risk of losing money. Technical support does not respond. Sending emails is pointless. It seems I have gifted these people $400. I repeat - it's better to use other exchanges. It has been more than three days, and there is still no money in the account.

Cons
  • Депозит завис
  • Долгое рассмотрение заявки
  • Техническая поддержка не отвечает
  • Риск потери денег
  • Не рекомендую связываться
1
Date of experience: мар 30, 2026
Дмитрий Кузнецов

If you are just planning to go there and hope for easy enrichment, it's not worth it! First, you will have to go through account verification for 100,000, and then invest another 350,000-500,000 for the so-called "Status" to be able to withdraw large amounts. If you are not a hidden millionaire who can do this, then it's not even worth trying to go there! Moreover, after investing 350,000-500,000, you will need to add about 50,000 more to "finally" complete the process, and only then you will be "allowed" to withdraw money.

Cons
  • Высокая стоимость верификации
  • Большие вложения для статуса
  • Необходимость дополнительных затрат
  • Сложности с выводом денег
  • Не для обычных пользователей
1
Date of experience: дек 25, 2025
Сергей Денис

The withdrawal funds did not arrive. Instead of solving the problem, they referred me to the police. Meanwhile, the support team claimed that the money was safe. In the end, they say to figure it out yourself. How is this possible if everything is done through their program? There is simply no security service and support with an adequate approach to work.

Cons
  • Средства не поступили
  • Проблему не решают
  • Направляют в полицию
  • Отсутствие адекватной поддержки
  • Нет службы безопасности
1
Date of experience: дек 18, 2024
6
Trust Score
Average
Based on 12 reviews

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Business Details

  • CoinEx is an online service providing a platform for cryptocurrency exchange. The company offers users convenient tools for trading various digital assets, ensuring security and ease of use.

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