The company has both positive and negative reviews. Some users are satisfied with the quality of service and transaction speed, while others complain about fraud and issues with fund withdrawals.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
BitBits is actually a pretty good exchange. Mostly, most users buy or sell BTC using a card, and considering the favorable rates, I see no reason to look for other options. The minimum amounts are small, and I've always had enough reserves even for large transactions. However, there are a few points that raise concerns: - A limited number of coins and wallets. Only BTC, LTC, QIWI, and YuMoney — that's not enough; - AML and KYC policies. I'm against such measures, especially in the context of working with cryptocurrency; - The website design. It gives the impression that the exchange was hastily developed. Although the interface is quite simple and intuitive, it doesn't inspire confidence. If I hadn't found it through BestChange, I probably wouldn't have converted currency here; Additionally, I'm not satisfied with the administration's response to user reviews on forums and on BestChange. There's no politeness or customer focus.
This is an exchange service that isn't widely known. If it weren't for its low rates on monitoring sites like BestChange, I wouldn't have discovered it. By the way, the reviews on BestChange about it are quite mixed, with many complaining about delays in exchanges. I didn't experience any such delays, and I think that 40 minutes between submitting a request and receiving funds is perfectly normal. However, I won't give it the highest rating because the exchange has a very limited selection of currencies. Cryptocurrency is only represented by Bitcoin and Litecoin, with no Ethereum at all. It's good that there are cross-currency pairs in both directions, meaning you can not only sell but also buy crypto here. Many small exchanges nowadays only buy coins without offering them for sale. The situation with EPS is similar, but here it is limited to Yandex and Qiwi. There aren't many options for bank transfers either, but at least the largest ones are represented, and cards are supported. Overall, this is a typical exchange for basic operations. On the positive side, it's been operating since 2018 and hasn't shut down yet. Scam projects don't last that long, so this gives a reason for trust. I’m not a fan of mandatory verification, but it also indicates reliability.
The exchange has a specific working schedule and rates, not much more to say. It's not available for exchanges at night (although there's a chance someone might be online, I've seen it happen once), but overall the working hours are quite convenient. What annoys me the most is the need for verification. I use cryptocurrency precisely for its anonymity, and here they ask you to identify yourself in order to sell that crypto. And the most frustrating part is that there are many such exchanges, and completely anonymous ones offer inflated rates, which forces you to use services like this. The rates here are good since they are tied to the top ones on monitoring sites and are updated every minute. It's not profitable to exchange at market rates here. So far, I've only exchanged BTC for Qiwi on Bitbit. Overall, I have no complaints. During working hours, the exchange processes transactions within a few minutes. The money arrives in the wallet quickly and without extra fees.
I regularly exchange BTC-QIWI and VISA-BTC. When exchanging, there is an option to request an expedited process for a small fee (if I understand correctly, this fee goes towards the blockchain commission for quicker confirmations). Although I use this option rarely, it allows me to receive BTC in just a few minutes. In my opinion, this is the optimal choice when I need to quickly top up my cryptocurrency on the exchange. The service fee is low, so most of the time, the exchange here is more advantageous. I haven't encountered any problems with the exchange; I completed the identification process and can now exchange without any unnecessary questions. Sometimes I come across negative reviews about BitBits, but in 90% of cases, this is due to user inattention. Some send less BTC than indicated in the request, while others can't wait for confirmations (although this doesn't relate to the exchanger), and so on. It seems that amid the popularity and prices of cryptocurrency, many rush to buy it without understanding how it works. Fortunately for me, all my exchanges go smoothly, and we exchange in the same place.
They stole my money and refuse to return it! Without any grounds. This is a group that has organized a fraudulent scheme! They scam people out of their money. They write reviews for themselves. If you send them money for exchange, you will definitely be scammed 100%! At best, you will get back just a few rubles! I do not recommend this exchange service, as I fell for it myself when I sent them money!
At first, I bought and transferred a small amount in bitcoins, and everything went smoothly. However, the next time I was scammed out of a larger sum. The main issue is that the support service claims they transferred everything to my wallet, sending me links. But I don't see anything has arrived! For me, 10 thousand is serious money, excuse me! And the fact that instead of citing a technical error and trying to compensate me, they insist that I received everything in my wallet is frustrating!
I want to express my gratitude to Sergey. On January 7, when I was sending a money transfer to Ukraine, I made a mistake due to my inattention. I thank the company employee Sergey; the transfer was successfully delivered to the recipient. I wish him good health. We, the senders, should be more careful when filling out applications.
A reliable exchange service that I have used several times. Payments go through quickly, the exchange rate is quite acceptable, and the fees are low. Their technical support is top-notch (I reached out a couple of times when my internet dropped during a payment, and the transaction got interrupted). They always responded promptly and provided assistance.
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BitBits is a company specializing in cryptocurrencies and blockchain technologies. It offers various services and solutions for users interested in investing and managing digital assets.
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