VOLIA has mixed reviews. Some clients note issues with service and hidden fees, while others prefer to wait for the company's development.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
My internet connection with Volia started with a free installation, but then I was told I had to pay 20 UAH for the cable. I paid and used the internet for 7 months. Suddenly, I received a text message saying I owed 180 UAH. I called Volia and expressed my outrage: "Why is this happening? I always pay on time!" I was asked to wait and was informed that the tariff had increased from 50 to 70 UAH, but I was not notified about this! This is a violation of the contract, which states that I should be warned about a tariff change 2 weeks in advance. I refused to pay and decided to sort it out. After many calls and an email to tech support, they called me back, apologized, said it was a mistake, and offered to reconnect me. I refused, and they promised to write off the debt, but they never did and handed it over to the collectors "KreditExpress." Now I am arguing with them every month and proving my case. Think twice before connecting to Volia!
A complete failure, not a provider. It's impossible to reach the call center — they promise a wait time of 50 seconds, but in reality, you end up waiting 5 minutes, and in the end, no one answers (number 032 232–33–33). Their technicians are also greedy, trying to make money at every turn, and if you don't give them what they want, you'll get a bill that will make your eyes pop out... This is from personal experience. It's better to install a satellite dish; at least you'll save your nerves.
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Internet provider Kyiv - Volia✅Fast connection and setup⭐Use the telecommunications services of provider VOLIA in Kyiv☑️
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