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Rating 2 · 3 reviews

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WMID#413638106130 Guest

12 years ago

My account and hosting with several websites were blocked due to a single complaint about an adult domain. It would be one thing if it were just that one domain, but they even blocked those that have nothing to do with that theme. The blockage happened without any warning via email, even though I receive spam emails about my balance every day. Six years ago, there were people in this company who valued their customers, but now it seems something has changed — either new staff or management. Moreover, the quality of services leaves much to be desired: servers often crash, there are attacks, or the equipment is so old that it breaks down almost every day.

Date of experience: окт 06, 2014

WMID#413638106130 Guest

12 years ago

Today my account and the hosting where several websites were located were blocked due to a single complaint about an adult domain. It would be one thing if it was just that domain, but they blocked everything, even those that have nothing to do with this topic. The blocking happened without any warning via email, even though I received spam emails about my balance every day for a month. Six years ago, there were people in this company who valued their customers, but now it seems everything has changed — a new team or management, or something else. Moreover, the quality of services has worsened, servers often go down, they can be DDoSed, or the equipment is so old that it breaks down almost every day.

Date of experience: окт 06, 2014

Гость Guest

15 years ago

At first, it seems that the hosting program is just excellent: the rates are low, the control panel is user-friendly, and the support is adequate. But that's only at first glance. Everything changes when your websites start going down, and in response to your requests, you only hear "Temporary server issues" or "Diagnostics." This is still bearable until you check the statistics and see that the server uptime averages only 86%. The last straw for me was the financial losses due to advertising projects in Yandex.Direct and Google AdWords, as well as issues with selling links on Sape. And that's just my projects; there are also clients to consider. Additionally, the email was blocked, which is completely unacceptable for my work. The support team simply remained silent about my complaints and closed the dialogue. Suggestions for resolving the issue also went unanswered. In the end, it's not worth looking for easy solutions—it's better to turn to trusted hosts.