InSales

3.6
Rating 3.6 · 30 reviews
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Евгений Ткаченко

The product has potential, interesting developments, and even unique advantages. However, all of this is ruined by their attitude towards customers and their needs. As soon as you become an inconvenient customer who demands fairness, logic, and a reasonable approach, you will be immediately banned from support and ignored. There is complete disrespect for customers! InSales is generally not interested in the needs of its users; they live in their own world! Be prepared that in a critical situation, you will simply be left alone with the problem, banned from chats and support, and then everyone will unite against you, waiting for you to exhaust all your attempts to reach their reason and logic. This is a real example from our collaboration!

Pros
  • Интересные разработки
  • Уникальные преимущества
  • Потенциал продукта
Cons
  • Плохое отношение к клиентам
  • Игнорирование неудобных клиентов
  • Заблокировка в поддержке
  • Неуважение к потребностям пользователей
  • Отсутствие помощи в критических ситуациях
1
Date of experience: мар 12, 2025