ExchangeX

4.1
Rating 4.1 · 8 reviews
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Average Rating

4.1

/
5

8 Reviews

5 Star
50%
4 Star
38%
3 Star
0%
2 Star
0%
1 Star
13%

AI review summary

Based on 8 reviews
88% positive 0% neutral 12% negative

The exchange has its pros and cons, but overall users note its efficiency and attractive rates. However, there are issues with high fees and a limited choice of directions.

What people like
  • Favorable exchange rates
  • Fast processing of requests
  • Good technical support
  • User-friendly interface
What people don't like
  • High exchange fees
  • Limited choice of directions
  • Issues with account verification
  • Delays in transfers during problems

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

defender

The exchange service is quite acceptable, though not the best of all. The first thing that stands out is the high commission, especially for larger transfers. The exchange rate is generally reasonable, and the reserves are also decent. The transfer speed is normal; the automatic transfer really works — the funds from BTC to PM arrived in 9 minutes. However, if there happens to be a delay, it becomes a real problem — I found it difficult to contact customer support. This significantly complicates the process, especially when you need the money urgently. Of course, the staff communicates politely, but why do I have to wait almost half a day?! I recommend improving the responsiveness of the support service.

Pros
  • адекватный курс
  • нормальная скорость перевода
  • автоматический перевод работает
  • вежливое общение сотрудников
  • неплохой резерв
Cons
  • высокая комиссия
  • сложности с техподдержкой
  • долгое ожидание ответа
  • проблемы при задержках
  • не лучший обменник
5
Date of experience: фев 07, 2025
Julia Goldsummer

The service works quickly and efficiently. It's truly a convenient and fast exchange platform. The first time I exchanged Webmoney for Paypal, I was changing a small amount just to test the service. The second time, I exchanged a larger sum, converting Yandex money to Paypal. Both times the process was quick and successful, so I plan to continue using this exchange service. I really liked the service; the exchange was even faster than I expected. The technical support responds promptly and clearly. The exchange takes about 5 minutes, no more. Thank you very much! I also want to thank the support manager; he is very responsive and explains everything clearly!

Pros
  • Быстрый и эффективный сервис
  • Удобный обменник
  • Оперативная техническая поддержка
  • Процесс обмена занимает 5 минут
  • Отзывчивый менеджер техподдержки
5
Date of experience: июн 21, 2025
ruslan

I am very satisfied with the work and service of this exchange. I have used it multiple times, and each time the process goes quickly and without delays. The last time I exchanged WMZ for Paypal USD for purchases in an online store. Despite some minor discrepancies in the accounts, the technical support was helpful, and everything went smoothly and quickly again. The fees are favorable, and the money arrived within half an hour, possibly even faster. This exchange is reliable and responsible!

Pros
  • Быстрый процесс обмена
  • Выгодные комиссии
  • Надежный и ответственный
  • Хорошая техническая поддержка
  • Деньги приходят быстро
5
Date of experience: июн 02, 2024
MrRobot

The exchange service is really good, and the rates here are quite attractive. However, it's worth noting right away that the choice of exchange directions is very limited - this clearly needs improvement. Why are there no banks and other well-known electronic payment systems? This is a serious drawback that is disappointing. Nevertheless, I exchanged Payeer USD for WMZ - the rate turned out to be quite favorable, and I easily exchanged 600 dollars, which quickly arrived in WM. I use this exchange service exclusively for exchanging Payeer to WMZ, but it would be convenient if I could withdraw funds to Privat24 from Payeer; the lack of banks is a big minus. Sometimes I encounter the problem of small reserves - replenishment should happen faster. Overall, there are no significant drawbacks, and the minor issues are not worth mentioning. The service is reliable, although sometimes I have concerns about exchanging through exchanges, but I have been working with this for over six months.

Pros
  • Привлекательные курсы обмена
  • Быстрый перевод средств
  • Надежный сервис
  • Удобный для Payeer и WMZ
  • Долгий опыт использования
Cons
  • Ограниченный выбор направлений
  • Отсутствие банков и систем
  • Маленький резерв иногда
  • Нет вывода на Приват24
  • Проблемы с пополнением
5
Date of experience: сен 22, 2024
Ольга Витальевна Усим

I used to frequently use the service to transfer funds from Qiwi to "Yandex." Nowadays, clients no longer refuse to pay directly to "Yandex.Money," which wasn't the case before. Clients would set conditions, such as "payment only to WM" or "payment only to Qiwi." If I was satisfied with the work, I had to agree and receive money in wallets that I didn't really like. I prefer "Yandex.Money," which is why I used ExchangeX.ru. I want to note that transfer services can be deceptive, but I have been working with this service for four years, and it has never let me down. However, I haven't transferred large amounts—at most 10-15 thousand rubles at a time. Everything goes quickly: I enter my "Yandex" wallet number, email, and other details. Then I'm asked to top up my Qiwi wallet from my wallet for the required amount. I quickly make the transfer, and within a few minutes, the money arrives in my "Yandex" wallet minus the commission. I haven't noticed any deception; the commissions are small, but they need to be paid. It seems that Qiwi now has the option for direct transfers to "Yandex.Money," but four years ago, that option definitely didn't exist, and the commissions were comparable.

Pros
  • Надежный сервис за четыре года
  • Быстрые переводы средств
  • Небольшие комиссии
  • Удобный интерфейс
  • Предпочтение «Яндекс.Деньги»
Cons
  • Не подходит для больших сумм
  • Комиссии нужно платить
4
Date of experience: июн 26, 2025
Doktor Kto

I submitted a request for an exchange from PayPal to Yoomoney, indicating that my PayPal account is unverified, as stated in the exchange rules. After that, they started asking me for personal information, a photo of my passport, my phone number, and a screenshot of my payment history. When I provided all the requested information, they canceled my request, citing the unverified PayPal account, and deleted my account. They simply collected my personal data and deleted my account.

Cons
  • Запрашивают личные данные
  • Отменили заявку без объяснений
  • Удалили аккаунт без предупреждения
  • Не соблюдают правила обмена
  • Неадекватное обслуживание клиентов
1
Date of experience: июн 08, 2025
Владимир Паничкин

They present themselves as a multi-electronic currency exchange, but in reality, it's more for PayPal users. There's no place here for others. I exchanged through PayPal several times in different directions. This is not for small transactions. The minimum fee is $5. The exchange is done manually, so usually the money doesn't arrive instantly, but within 1-2 minutes, although I've never had to wait more than 15-20 minutes.

Pros
  • Удобный обмен через PayPal
  • Быстрый процесс обмена
  • Надежная работа сервиса
  • Хорошая поддержка пользователей
Cons
  • Высокая минимальная комиссия
  • Не подходит для мелких операций
  • Долгое время ожидания для других валют
4
Date of experience: май 31, 2024
Игорь Бондаренко

If you often or even sometimes change PayPal, you understand how much the exchange rate can vary. This is especially noticeable when the exchange service is more focused on cryptocurrency, and electronic money is only offered for a wider audience. I tracked the rates several times and found the best deals right here. I left PayPal a year ago, so I can't say how the rates are in 2022, but it's worth checking in occasionally.

Pros
  • Лучшие предложения по курсу
  • Удобный для обмена
  • Часто обновляемые данные
4
Date of experience: сен 30, 2025
8.2
Trust Score
Good
Based on 8 reviews

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Business Details

  • ExchangeX is a company engaged in cryptocurrency exchange. It provides users with a platform for safe and convenient trading of digital assets.

    AI-generated overview

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