Airalo

4.2
Rating 4.2 · 6 reviews
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Average Rating

4.2

/
5

6 Reviews

5 Star
67%
4 Star
17%
3 Star
0%
2 Star
0%
1 Star
17%

AI review summary

Based on 6 reviews
84% positive 0% neutral 16% negative

The company provides a convenient service for travelers, but there are issues with internet quality and support.

What people like
  • Convenient app for connecting to the internet
  • Affordable prices compared to roaming
  • High internet speed in most countries
  • Ability to purchase a SIM card in advance
What people don't like
  • Internet quality issues in some countries
  • Long wait times for support responses
  • No money back for problems

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

Александр Вострецов

The service has become indispensable for travelers. Previously, I had to rush to find SIM cards with internet on-site, often overpaying local residents. Now, everything can be done in advance at home, saving money. The only condition is that the phone must support virtual SIM cards; otherwise, it won't work. However, most modern phones already have this feature. There may also be difficulties with payment from Russia, so I recommend using virtual cards from foreign banks, which can be created online in just 10 minutes. Additionally, with promo codes available online, you can get 3 dollars credited to your account for free.

Pros
  • Удобство для путешественников
  • Экономия на сим-картах
  • Можно подготовиться заранее
  • Промокоды дают бонусы
  • Современные телефоны поддерживают
Cons
  • Требуется поддержка виртуальных сим
  • Проблемы с оплатой из России
5
Date of experience: июн 21, 2024
Сергей Алёхин

I used Airalo during my vacation in Turkey. This service was recommended to me by acquaintances who had no issues – they paid for a package for the entire duration of their stay and used the internet without any problems. I chose a 10 GB package for a month, which cost $18. The package includes only internet – most Airalo tariffs offer only data, with regular calls and SMS not included. However, this isn't a problem since you can communicate via WhatsApp. Additionally, the package allows you to share the internet through a mobile hotspot – I shared the internet with my wife this way. As for payment, the service does not accept regular MIR, MasterCard, and Visa cards from Russian banks, but UnionPay works without any issues.

Pros
  • Хорошее качество интернета
  • Удобная раздача интернета
  • Доступные тарифы
  • Работа с ЮнионПей
  • Рекомендован знакомыми
Cons
  • Нет обычных звонков
  • Нет СМС
  • Не принимают карты МИР
  • Не принимают карты МК
  • Не принимают карты Виза
5
Date of experience: апр 12, 2025
Глеб Каштелян

I have become a regular customer of Airalo and even achieved Gold Traveler status in their loyalty program, which provides a 7% cashback on purchases. I have used their services in countries like Turkey, Armenia, Thailand, the UAE, and Egypt. Everywhere I had excellent internet, high speeds, and no connection issues. While you could look for cheaper options with local operators, that creates unnecessary inconveniences. It's much easier to buy everything in advance at home and have internet access upon arrival. Another advantage of this service is that the eSIM is activated manually, rather than immediately after purchase, like some similar services. I usually activate it during the plane's descent, and by the time I arrive, everything is already working.

Pros
  • Отличный интернет везде
  • Высокая скорость соединения
  • Удобная активация eSIM
  • Программа лояльности с кэшбэком
  • Простота покупки заранее
Cons
  • Можно найти более дешевые варианты
5
Date of experience: апр 15, 2025
Evgeniy Matvienko

I have been using this service for several years and mostly have not encountered any problems. There were only some difficulties in a couple of countries where you need to specify the correct APN (this can all be resolved through support, but you have to reach them first since there is no internet). Everything else is great. You can purchase the SIM card in advance, and upon arrival at the airport, you already have a digital SIM card with internet from a local operator. This allows you to easily call a taxi without worrying about finding internet. The cost is significantly cheaper than with local operators. I haven't tested other e-SIM services because I've been using this one for a long time, and it rarely lets me down. Even if there are cheaper options somewhere, saving my nerves is more important to me.

Pros
  • Отличная работа сервиса
  • Удобство покупки симки
  • Доступная стоимость
  • Надежная поддержка
  • Экономия нервов
Cons
  • Сложности с APN в некоторых странах
  • Трудности с доступом к поддержке
4
Date of experience: авг 26, 2025
Полина А

I heard that you can pay through UnionPay, but I haven't tried it myself since I have a foreign bank card. If anyone needs a $3 discount, here's the code: ***. The app is excellent; the internet is cheaper than the best roaming rates from mobile operators! I used eSIM in Egypt, Turkey, and Thailand. On the iPhone, it connects immediately upon arrival in the country. However, it's important to set up the phone correctly and catch the network; otherwise, nothing will work.

Pros
  • Отличное приложение
  • Дешевле роуминга
  • Легкое подключение eSIM
  • Работает в нескольких странах
  • Скидка доступна
Cons
  • Нужна правильная настройка
  • Не все карты поддерживаются
5
Date of experience: янв 16, 2025
Герман Кумаи

For several days, the internet was working poorly, and it took a lot of time just to occasionally call a taxi or plot a route on the map, while opening a website took about 5 minutes of waiting. The support team misled me for a long time and ultimately did nothing, saying that the problem couldn't be resolved due to a partner, and they didn't refund the money, only expressing deep concern and leaving it at that.

Cons
  • Проблемы с интернетом
  • Долгое ожидание подключения
  • Неэффективная поддержка
  • Отказ в возврате денег
  • Недостаточная информация о проблеме
1
Date of experience: июн 20, 2025

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