Wazzup24

This tool has become a true assistant for us in communicating with clients. The service integrates all communication channels and sends messages to Bitrix, allowing us to quickly track new messages and manage communication. There is the option to edit and delete messages, create templates and auto-responses. I can say without exaggeration that its implementation has significantly improved our interaction with clients. The platform allows us to communicate with customers in familiar messengers without getting distracted by different applications.

Date of experience: October 11, 2024

Everything is very convenient, messages are collected in Amo, there are templates and auto-responses, which greatly simplifies work. We previously used WhatsApp and VK, but due to frequent freezes in WhatsApp, we switched to Telegram. The support service helped us set everything up, the chat history with clients remained, and we even managed to handle the initial setup ourselves. There is integration with Max, which is very convenient, and we plan to use it in the future. Thank you to the developers, we will continue to use it.

Date of experience: December 5, 2024

Finally, there is order in the sales department! Previously, the managers communicated haphazardly, and it was unclear what was happening. I connected Wazzup24, and now all chats are automatically saved in amoCRM. I can see all the conversations, monitor response times, and the client's history is not lost. The setup took no more than 5 minutes. The interface is intuitive, similar to a familiar messenger, so the guys don’t get confused. At first, I only connected WhatsApp, then added Telegram, and under the current conditions, I also connected MAX.

Date of experience: May 29, 2024

I was looking for a service with real support, and Wazzup pleasantly surprised me. The team works around the clock and responds quickly, which is very important to me—no boring scripts or bots. They helped me set up integration with Bitrix24, taking our specific requirements into account. The knowledge base is also very helpful—I was able to solve many issues just by reading the articles. Now all chats with students are in the CRM, so we don’t miss anything. I especially appreciate the ability to edit and delete messages—sometimes mistakes happen in important information, and it’s easy to fix. Group chats in WhatsApp are now under control too.

Date of experience: November 8, 2024

I connected all the messengers: WhatsApp, Telegram, and Max. I'm very happy that the ability to edit and delete messages has been added — it really helps if you make a mistake in the price or description of a service. The search function works great; I can quickly find the history of communication with clients. Additionally, it's easy to locate the chat within a deal, which is convenient since all the information about the client and the dialogue is gathered in one place. The support is also top-notch — they responded instantly and helped me set up a blacklist for spammers, for which I'm especially grateful.

Date of experience: October 16, 2025

My indispensable assistant in managing the sales department. Now the managers have no chance to use the excuse "I replied, but he didn't read it." I can see all message statuses, response times, and the complete history of correspondence right in the deal card. The integration with our CRM was intuitive. I especially appreciated Wazzup when WhatsApp started to malfunction. If before various limitations caused me concern, now I feel at ease — Wazzup works reliably, and there are many backup channels, including VK and the new messenger Max.

Date of experience: March 28, 2025

We chose Wazzup because it truly simplifies workflows. The interface is not annoying, and the chats work reliably. In 2026, we want stability, and everything here is top-notch! The ability to conduct group chats in WhatsApp directly from the CRM is very important for our logistics. The support is outstanding; my issue was resolved even on a weekend. The integration with messengers works flawlessly, messages are not lost, files attach without any problems, the interface is clear, and employees adapt easily.

Date of experience: October 24, 2024

In our agency, there are 5 managers and about ten regular clients. Each of them prefers to communicate in their own messenger: some in Telegram, some in WhatsApp, and some in Max. This used to create confusion: one manager could miss a message, another would respond in the wrong chat, and a third didn't even know that a client had written a week ago. After connecting Wazzup, all channels merged into one interface, deals are formed automatically, and the chat history is linked to the client. This is not only convenient but also allows the business to be independent of which employees are present that day.

Date of experience: June 23, 2024

In business, there is a problem that is rarely talked about openly: when a good manager leaves, all the communication history with clients disappears, as all the data is stored on their phone. We faced this issue twice in a year and a half. After the second incident, we started looking for a solution. Wazzup helped us tackle this problem — now all correspondence is linked to contacts in our CRM. When a new employee joins or someone replaces another, there’s no more chaos; all messengers are consolidated in the CRM. At first, we only connected WhatsApp, and then we added Telegram and Max. In the end, we need to be where our clients are.

Date of experience: February 23, 2026

In medicine, it is important to consider the context of communication with patients — you can't start from scratch every time. Our patients communicated through WhatsApp, Telegram, and Max, and the administrators couldn't keep up with all three applications at once. Because of this, some people could wait for a response for several hours, as their chat wasn't prioritized. We integrated WhatsApp and combined all client chats into our CRM. Now the senior administrator can track the context of communication, monitor service levels, and oversee upselling after appointments, which is very important for us. We contacted WhatsApp support once or twice, and they responded quickly.

Date of experience: April 20, 2024