The Wazzup service has received positive reviews for its convenience and effectiveness in managing communication with clients. However, some users have encountered stability and service issues.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
We recently started using this service and now we use it regularly. We've already noticed that working with clients has become easier, especially with the ability to expand the functionality for sending messages. Now our messages don't end up in spam, and clients can see them. It's also nice that customer support is always available, ready to answer any questions and help if any difficulties arise. The service itself is quite intuitive; we got the hang of it in just one day. We're satisfied with the pricing plans, and it's great that there are no disruptions in service.
I want to express my gratitude for the Wazzup service. It has significantly improved the quality of our customer service. Problems with ignoring messages and losing contacts are a thing of the past. Customers have become more satisfied, and we have more opportunities to work. All communications and contacts are saved, which helps us easily track messages and manage interactions with clients. We have noted an increase in our company's sales of about 25%, which we attribute to the use of Wazzup. This service offers many advantages, including integration, ease of setup, user-friendliness, and the ability to save conversations with contacts.
The website has a user-friendly interface and functionality, with information presented clearly and organized. I liked that thanks to the well-thought-out navigation, it's easy to find the necessary products and services. The prices are also quite reasonable. However, I noticed some minor drawbacks. Sometimes there are issues with page loading. Additionally, there is a lack of the ability to filter products by specific criteria. These points are not critical but could enhance the overall user experience. Overall, the website wazzup24.com leaves a positive impression. The company offers a wide range of services and products that meet high quality standards.
I am extremely disappointed with the service of Wazzup24. The automatic renewal of my subscription happened without my consent, and despite not using the service, I was denied a refund, citing their offer. I understand that auto-renewal is important for business, but the customer should have the ability to control their payments and get a refund for unused services. It also turned out that removing card information from my account is not an easy task, as there is no information on how to do it. The opaque terms and lack of willingness to help the customer leave an extremely negative impression.
The service regularly experiences disruptions: contacts and clients disappear, messages are sent inconsistently. I constantly have to reach out to support to find out where the requests have gone and why there’s no access to the conversations. Sometimes the app can be non-functional for entire days, and during that time, clients are lost, which cannot be recovered since all dialogues are only accessible through the Wazzup24 interface. If the integration doesn’t work correctly, it becomes a real disaster. Moreover, they charge a huge amount for a service that absolutely does not justify its price. Since November 1, communication with clients via WhatsApp Business has become free (except for sending the first messages using templates), but Wazzup24 has not taken this into account and continues to charge as if nothing has changed. Other services already offer this feature for free, and connecting to WhatsApp Business takes only 5 minutes without any issues, unlike the chaos observed here. They try to present their technology as complex, but in reality, it’s just a mess. They also refuse to issue refunds, so if you pay for this service in advance, you’ll find yourself in a difficult situation. P.S. The subscription to WABA with their competitors is also free, so there’s no reason to use Wazzup24.
If you are trying to use WhatsApp through this service, it is absolutely pointless, a waste of money and time. There are constant disconnections. If this happens and you decide to reconnect, you will spend half a day on it. Support will keep updating the QR code, but that won't solve the problem. After several hours of trying to scan the code, it might work, but it's unclear what it depends on — support cannot provide a reasonable answer to this question. Fortunately, we didn't buy a one-year subscription for 18,000, as their manager suggested, and only lost 4,900 by purchasing a 3-month plan.
I recently started using this service and I can confidently say that it is a great solution for work and communication. The interface is intuitive and user-friendly, and you can figure it out in just a few minutes. I especially want to highlight the support — they respond quickly and always help resolve my issues. Wazzup significantly simplifies my daily tasks and saves time. I definitely recommend it to those who value comfort and reliability. Occasionally, there are minor lags, but they happen so rarely that I won't take away a star. Overall, it's an excellent service.
I have been using this service for quite a while, and I want to note that this messenger truly deserves positive reviews. It stands out for its convenience and ease of use; the interface is intuitive, and even a beginner can quickly master the basic functions. The high speed of message delivery and stability of operation are very pleasing, which is extremely important for comfortable communication in any situation. Wazzup has all the necessary features: chats, group conversations, calls, as well as file and media sharing. The sound quality during calls is pleasantly surprising, and the ability to conduct video conferences is also a big plus. Special thanks for the prompt support.
As a small shop owner, I often found myself on my phone: WhatsApp, Telegram, VK... Messages got lost, and customers left. Wazzup has been a real lifesaver! Now all my conversations are gathered in one convenient and clear panel. There's no need to switch between apps — you just open the website and see everything at once. A very useful feature is the response templates. For common questions like "how to place an order" or "is there delivery," the answer comes in seconds. Customers appreciate the speed, and I enjoy the peace of mind. I set everything up myself, without the help of programmers. The price for such convenience is more than reasonable. I recommend it to everyone!
Communication with clients has become more convenient and optimized. The response time to each question has decreased by several minutes. The manager is able to respond almost simultaneously in several messengers. Experience shows that the level of sales is directly related to communication with clients, and we always strive to improve this aspect as much as possible. Be careful when paying for the plan, don't rush! There have been no problems, and interaction with support is also quick and effective. Everything works stably, but if any questions arise, we reach out, and the support staff are always ready to help.
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Wazzup24 is a company in the marketing and advertising sector, offering innovative solutions for promoting businesses in the online space. It helps clients improve visibility and attract target audiences through various channels.
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