Vexel

3.9
Rating 3.9 · 17 reviews
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Average Rating

3.9

/
5

17 Reviews

5 Star
65%
4 Star
12%
3 Star
0%
2 Star
0%
1 Star
24%

AI review summary

Based on 17 reviews
77% positive 0% neutral 23% negative

The Vexel service receives mixed reviews from users. Some are satisfied with the convenience and functionality, while others face issues with blocking and high fees.

What people like
  • User-friendly interface and ease of use
  • Low fees and favorable rates
  • Fast withdrawals to cards
  • Responsive customer support
  • Union Pay plastic cards
What people don't like
  • Wallet blocking issues
  • High fees for card issuance
  • Unclear withdrawal conditions
  • Problems with confirming the source of funds

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

Никита Подгорный

They changed the design and the address — vexel.com. Finally, a plastic card has appeared, and they promise virtual cards as well, using GUAVABANK. The fees are not significantly different, so overall, this is one of the few decent wallets during the sanctions. Unfortunately, cards are not yet delivered to Europe. They promise to sort it out, but for now, they are not available.

Pros
  • Новый дизайн сайта
  • Появление пластиковой карты
  • Обещание виртуальных карт
  • Нормальный кошелек во время санкций
  • Низкие комиссии
Cons
  • Нет доставки карт в Европу
5
Date of experience: янв 31, 2025
Александр Бельмесов

A standard type of crypto wallet that allows you to purchase cryptocurrency with a card. Among the positive aspects are Union Pay plastic cards with a 0.2% fee on the cryptocurrency amount, as well as the promise to implement Mastercard virtual cards, which would allow payments for foreign services. If the virtual cards were already available, the rating would be a 5, but for now, it’s a solid 4. Keep developing.

Pros
  • Комиссия 0.2% от суммы
  • Пластиковые карты Union Pay
  • Обещание внедрения Mastercard
  • Удобство приобретения криптовалюты
  • Хорошая оценка 4 из 5
Cons
  • Нет виртуальных карт пока
  • Оценка могла бы быть выше
4
Date of experience: ноя 12, 2024
Сергей Петров

I have been actively using this service for over a week now, and so far it completely satisfies me. The rates are quite reasonable, you can buy cryptocurrency with fiat using cards from all Russian banks, and withdrawals are available to any cards in Russia. Additionally, there is an option to obtain a personal European IBAN for deposits both from Russia and abroad without any restrictions.

Pros
  • Курсы адекватные
  • Поддержка карт всех банков
  • Вывод средств на любые карты
  • Личный европейский IBAN
  • Пополнение из-за границы без ограничений
5
Date of experience: май 28, 2025

I solved the main problem — the difficulties of converting cryptocurrency into cash. Recently, I received a card from Vexel — it's a Union Pay card. Although not all ATMs accept it, I used to have to rely on dubious exchanges and wait for several hours. Now, I can withdraw cash myself at Raiffeisen and Gazprombank ATMs.

Pros
  • Удобный вывод криптовалюты
  • Получил карту Union Pay
  • Снятие наличных в банкоматах
  • Избежание сомнительных обменников
  • Быстрый доступ к наличным
Cons
  • Не все банкоматы принимают
5
Date of experience: ноя 11, 2025
Дмитрий Да

I used Vexel when it functioned as an anonymous wallet on vexel.is — I had no complaints. As far as I understand, the project has completely updated and become a neo-bank. They have issued plastic cards on UP (but do not support adding to Apple Pay) — online payments and the ability to withdraw cash from ATMs in Russia are working. The mobile app, customer support, and withdrawal to cards are all fine. There are currently no fees or virtual cards.

Pros
  • Удобное мобильное приложение
  • Хорошая служба поддержки
  • Работающие онлайн-платежи
  • Отсутствие комиссий
  • Возможность снятия наличных
Cons
  • Нет поддержки Apple Pay
  • Проект изменился на нео-банк
5
Date of experience: ноя 26, 2025
Гасан Алигаджиев

They promise quick deposits and withdrawals to Visa and Mastercard cards issued in Russia. From the very beginning, they deceive you; after verification, it becomes clear that you cannot top up from a ruble account! The cost of issuing a card is 100 euros, plus a monthly service fee. It's unclear what advantages this company offers. I do not recommend it.

Cons
  • Обман в обещаниях
  • Невозможность пополнения с рублевого счета
  • Высокая стоимость выпуска карты
  • Ежемесячная плата за обслуживание
  • Неясные преимущества компании
1
Date of experience: окт 26, 2024
Светлана Е

I installed the app, went through the identification process, and then found out that issuing the card would cost 100 euros. Additionally, there is a service fee. When I logically asked in the chat about the guarantees that the money wouldn't disappear after payment, I received an interesting response: since I registered, I must agree to the terms. I suggested getting the card first and then making the payment, but they firmly refused and insisted on prepayment, literally demanding it — they sent links to their website where everything is stated, assuring me that they are a bank and so on. In response to my objections, they only asked me to transfer 100 euros and explained that usually, banks deduct funds from the account. I said I didn't see a problem with getting the card first. Once the card is received, then I would make the payment, but again in the chat, I was refused and reminded that I had agreed to the company's rules and so on. I asked to escalate my request to management, and they promised a quick response. A week has passed, and I still haven't received a reply. Conclusion: this is a scam, don't fall for it.

Cons
  • Высокая стоимость выпуска карты
  • Плата за обслуживание
  • Отказ в получении карты сначала
  • Игнорирование запросов в чате
  • Обман и недобросовестность
1
Date of experience: сен 19, 2024
Павел Александрович

Colleagues at work recommended this site. I always approach new things with caution, so I first looked into the reviews — each one is different. I decided to start with small translations, and everything went smoothly. I passed the test check, and now I will definitely bookmark the site for future use. Right now, we're having fun with friends, sending each other one promissory note at a time.

Pros
  • Удобный интерфейс
  • Успешные небольшие переводы
  • Положительные отзывы
  • Тестовая проверка прошла
  • Интересное развлечение с друзьями
5
Date of experience: окт 03, 2025
Сюзанна Окская

This service has become the most convenient and easy to use for me. Now I exclusively use it for working with cryptocurrency. The exchange and purchase processes are quick, and there are all the necessary withdrawal options. I also got a Vexel crypto card, which is very convenient, and the rates are quite reasonable. With it, I can both withdraw money from ATMs and make purchases.

Pros
  • Удобный и простой в использовании
  • Быстрый обмен и покупка
  • Все нужные варианты вывода
  • Приемлемые тарифы
  • Удобная криптокарта Vexel
5
Date of experience: ноя 27, 2024
Николай Швец

I have been using this payment system for several months. I like that there are never any problems with transfers, and the service is available 24/7. It's most convenient for me to conduct cryptocurrency transactions with it. I am very glad that I found it in time and can confidently recommend it for use. By the way, I recently received a plastic card for this wallet.

Pros
  • Круглосуточный доступ
  • Нет проблем с переводами
  • Удобные операции с криптовалютой
  • Рекомендую к использованию
  • Получил пластиковую карту
5
Date of experience: окт 15, 2024
7.8
Trust Score
Good
Based on 17 reviews

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Business Details

  • The Vexel payment system offers services in the cryptocurrency sector, providing safe and convenient solutions for conducting financial transactions. The company is focused on users looking for effective management of their digital assets.

    AI-generated overview

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