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Average Rating

3

/
5

3 Reviews

5 Star
33%
4 Star
0%
3 Star
0%
2 Star
67%
1 Star
0%

AI review summary

Based on 3 reviews
33% positive 0% neutral 67% negative

Reviews about Ukrtelecom are mixed. Some customers are satisfied with the quality of services and support, while others express dissatisfaction due to internet and service issues.

What people like
  • Quick problem resolution by support
  • Long-term customers are satisfied with the services
What people don't like
  • Internet and settings issues
  • Dissatisfaction regarding payment deception
  • Low internet speed for some users

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

u6697

Hello, I want to leave a positive review. I have been using Ukrtelecom for about 6 years. Everything is quite satisfactory. If there are any issues, the guys resolve them quickly. I hope it continues like this!

Pros
  • Быстрое решение проблем
  • Долгий срок пользования
  • Хорошее качество услуг
  • Устраивает всё
  • Надежная компания
5
Date of experience: фев 07, 2022
oleg.bernik

I've been using this provider's services for five years. Honestly, I've never encountered anything worse. If I had the option to switch to another provider in my area, I would have done it a long time ago, but there are no alternatives.

Cons
  • плохое качество услуг
  • нет альтернативных провайдеров
  • недовольство клиентом
  • долгий срок использования
  • низкая оценка
2
Date of experience: дек 25, 2013
popovitch.m.p

I was cheated out of 1500 hryvnias. I had dial-up and unlimited DSL internet. I hadn't used dial-up in 3-4 years, but after a thunderstorm, my router settings got messed up. I set it up myself, entered the login and password, but the internet either didn't work or was very slow. I called the hotline and explained the situation. They told me not to disconnect the internet for 24 hours so they could test and fix the problem. I did that, but after a day, nothing changed. I called back, and they told me again not to disconnect the internet. Then I received the bill: 100 hryvnias for unlimited internet (2 Mbps) and 1500+ for dial-up. I went to the office, and they said they didn't know anything and that I had entered the wrong login. But they could see that I had entered the wrong login, so why ask me not to disconnect the internet?

Cons
  • Кинули на деньги
  • Проблемы с интернетом
  • Плохая поддержка
  • Неправильные начисления
  • Неясные инструкции
2
Date of experience: дек 19, 2012
6
Trust Score
Average
Based on 3 reviews

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Business Details

  • Ukrtelecom is a communication operator and internet provider offering a wide range of services, including quality television. The company provides users with stable internet connections and various telecommunications solutions.

    AI-generated overview

Security Checks

  • SSL-сертификат Valid
  • Blacklists Not listed
  • Domain age 24 года
  • Registered 2002-06-24
  • Registrar Internet Invest LLC
  • IP-адрес 104.18.30.103
  • Name servers ns4-01.azure-dns.info, ns1-01.azure-dns.com, ns2-01.azure-dns.net, ns3-01.azure-dns.org

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