Reviews about Taplink are mostly negative, with frequent mentions of support and functionality issues. Users note both positive and negative aspects of the service.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
It is worth noting that this was the first service for creating microsites that could be configured directly from a mobile device. I have been using Taplink since 2017, and unlike other similar services, the team is constantly working on improvements and adding new features almost every week. Well done! Yes, complex solutions like online stores have limited capabilities, but this platform is primarily aimed at those who value simplicity. Complex systems are generally more difficult to use and more expensive.
At the end of June last year, I paid for the Business Tariff for a year. At first, everything was going well. However, in February, the main page of Taplink and the ability to edit the store stopped functioning — the page was deleted or moved by the creator. Because of this, I couldn't reach out to support chat. I found an email in my inbox, which turned out to be an automated mailing, as I was told by Taplink, and responses to it go nowhere — but the email didn't mention this at all! Usually, in business correspondence, it's customary to leave contact information or to warn that this is an automated mailing and that replies should not be sent, but rather one should write to a different address. However, all the links in their emails led to a non-working main page. I wrote about my problem, but of course, I received no response. A week later, I wrote again — silence. Google only suggested one solution — clear the cache, update the browser, and so on. Nothing helped. This continued until the beginning of June when the store unexpectedly started working again. At the end of the month, I received a payment reminder. I emailed a question about what to do regarding the paid functionality that hadn't worked for four months. Essentially, the service was not provided in full, and it wasn't my fault that I couldn't contact support. But, of course, the email went unanswered. Later, after somehow finding the chat by scrolling down the page, I entered and asked the question again. In response, I was told that everything was working perfectly on their end, and that my issues were my problems. Therefore, I do not recommend this service to anyone: they will take your money, but there will be no support.
I stumbled upon this service and was pleasantly surprised! Taplink is a real find thanks to its simplicity and functionality. There are many more functional blocks here. It's not just a set of links, but a truly useful tool for boosting sales on Instagram. You can insert any HTML code on the page, add image carousels, video blocks, a FAQ section, maps, and much more. But the coolest part is the ability to integrate your forms and sync with email marketing and CRM systems.
I do not recommend this service. Here are the reasons: 1. Horrible technical support. It is practically non-existent; don't count on help in a difficult situation - you will likely only receive empty responses, and in the end, they might even start being rude. 2. The system works only halfway - DNS connections are incorrect, and the instructions are unclear. 3. Sometimes the products in the store are available, and sometimes they are not; their display disappears, and sometimes it is impossible to access the site; everything seems to be done in a rush. We bought a website and made a mistake by paying for a yearly subscription upfront. Want to waste your money and nerves, getting only a 50% result? Then Taplink is for you! They have issues with feedback; they are convinced that "everything is visible just fine." Screenshots, videos, and external tests do not convince them.
I used this service for quite a long time and planned to pay for an annual subscription to try the BISSNESS option instead of PRO. However, I went on vacation and forgot to make the next three-month payment (I was a week late). When I logged in to check the status through the link as a client and make a few adjustments, I saw a message (photo attached below): "You cannot use this button temporarily, as the OWNER DID NOT PAY for the service ON TIME. COULD YOU PLEASE INFORM HIM, IF IT'S NOT TOO MUCH TROUBLE?" I was completely shocked by such treatment. Personally, this company insulted me and put me in an extremely awkward position in front of those who viewed my link. I contacted customer support, and guess what they replied? They suggested I delete my account) Now that's what I call service and attitude. I'm just in shock. And keep in mind, I was using a paid service, not a free one.
A convenient service with ready-made templates. If they don't fit, you can create a carousel of slides yourself using ready-made blocks with diverse content. With some effort, you can really make a beautiful mini-site that looks appealing. The cost is 150 rubles per month or 75 rubles if you pay for a year upfront. The already created project displays excellently on mobile devices and is easy to scroll through. Don't forget to connect analytics, as there are 4 services available here, including the main ones from Google and Yandex.
As a self-employed person, I connected to the Prodamus payment system because they offer installment plans for self-employed individuals. I had a question about switching to a business tariff in Taplink. However, there is no integration with this payment system in Taplink, and it seems like they don't plan to implement it. This is very disappointing. I'm also puzzled by the stance of "and it's not planned," as if they aren't even considering this possibility. I'm curious what marketers are focusing on.
A service that is popular among SMM managers. Up until a certain point, my colleague and I were satisfied: convenient blocks, quick editing, and even simple design. However, soon Instagram started warning us about suspicious activity. We decided not to take any risks and switched to another service where there were no such issues. It's a pity, but only the strongest survive.
If you need to quickly gather all your links in one place and leave brief information, this is exactly what you need. It's very easy to use. There are paid features with advanced capabilities (the price is quite reasonable if you pay for a year). You can add photos, videos, links to videos, social networks, and chats. There are great customization options for style - color, fonts. It's the perfect option for "leave the information and forget about it."
Great service that significantly expands the functionality of Instagram accounts. It allows you to quickly add links, text, graphics, and product cards without needing special knowledge. Everything works smoothly, there have been no glitches, and the interface is intuitive. This is a very convenient tool for creating landing pages and multi-links. A useful informational platform that helps not only in work. I actively use it myself and recommend it to everyone!
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Taplink is an online service that helps users create multifunctional links for social networks. It offers tools to combine various resources and content in one place, simplifying audience interaction and improving marketing results.
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