Taplink

Great app. It was very helpful when the main website was under development, and the company's promotion was only through Instagram. With this app, you can place several links in the profile bio, including direct links to messengers like Viber, WhatsApp, and others, as well as photos and a request form; in general, it's a kind of mini-website. By launching targeted ads on Instagram using the tap link, we received more "warm" inquiries. At the beginning, you can use the free plan, which includes placing links, texts, a Q&A block, and statistics. If needed, you can switch to a paid plan.

Date of experience: September 13, 2025

The mini-site, where I redirect traffic from Instagram, is easy to set up and you can quickly get the hang of it. There is an option to create a mini-store and accept payments. For every client who orders a website design from me (services or a small online store), I set up Taplink for free. The prices are very low, and the functionality is extensive.

Date of experience: August 2, 2025

The basic free plan for businesses offers very limited features: there is no option to create your own design and no convenient integrations with messengers. In fact, it's better to switch to the Pro plan right away and set everything up in your own style. However, the question of whether the Business plan is necessary remains open. For less money, you can create a full-fledged website on quality hosting, add payment processing and analytics, all without needing programming knowledge, just like with Taplink. If your sales are not solely tied to Instagram, then Taplink is unlikely to be the optimal choice in terms of price and functionality.

Date of experience: February 22, 2026

I purchased a business subscription. I created a website and transferred the DNS. Four days have passed, and the site still hasn’t started working. Fine, I bought a new domain, transferred it, and updated the DNS again. Another two days have gone by, but the site still doesn’t work. I requested a refund, but a day has passed, and I still haven’t received my money. I haven’t encountered anything like this in a long time. I’ve lost a week, and there’s no money. Moreover, customer support responds very slowly. I do not recommend this to anyone. The problem is definitely not with my device or me. The site on *** started working instantly. This is your service ***.

Date of experience: January 28, 2026

At first, the service was provided normally, but then they started canceling orders and sending standard templates with responses about some content verification of the resource and suggesting "try a different plan." In fact, they are pushing customers to purchase the premium plan. So, they deceived the customer several times and are now offering to pay more for the Premium. I do not recommend them to anyone. Useless.

Date of experience: February 7, 2025

The platform has been around for quite a while, but over all these years, there has been no development. The most significant change has been the introduction of the burger menu. I have been using this platform on a business plan for several years and paying through a subscription. Now it's time for my next payment, but my linked card is no longer active as it has expired, and I was issued a new one. However, I can't pay for the subscription with the new card; I'm being redirected to pay without a subscription, which is significantly more expensive. This is just terrible. I would even say it's rock bottom to put a customer in such a situation and to embarrass oneself due to limited functionality in such a simple scenario.

Date of experience: August 22, 2024

I remember when my flower shop had a website on Taplink. It was quite popular. Everyone on Instagram had those little links that led to product purchases, bookings, and schedules for fitness classes. Nowadays, in my opinion, it's a bit outdated. Nevertheless, the functionality was convenient, and I enjoyed using it.

Date of experience: January 1, 2025

I placed an order for a premium subscription plan for a Telegram channel with 1,500 subscribers. The order was completed in just 2 minutes, but over 900 subscribers unsubscribed within 4-5 hours. When I contacted customer support, they couldn't provide a clear answer and showed complete disregard for customer orientation. I do not recommend dealing with the scammers from Taplink! As they say, "it's just business," and they don't care about their clients at all!

Date of experience: December 1, 2025

I encountered a problem in the digital goods section, where the materials for my clients are located. I have a "Business" plan, but access to the paid materials keeps disappearing. The support team advises me to update my browser, change it, or access it not through social media but through a full search engine. Where is this mentioned in the instructions? I couldn't find it! Even these tips don't always help, and I have to upload lessons to other messengers. Considering that I have a business plan! Doesn't Taplink claim to provide a convenient link for access through popular social media? Responses from support take a long time, which is extremely inconvenient. Communication with them also leaves much to be desired: they behave unprofessionally and seem to imply that if I don't like it, I should switch to another platform. It seems that's how it should be.

Date of experience: January 25, 2026

It is impossible to contact support. The message icon used to appear sometimes, but now it’s gone. My application didn’t arrive on time, and I missed potential clients over the course of 2 months. Money is not refunded upon subscription cancellation. The auto-scroll feature in the image carousel doesn’t work, and the saved changes are not applied. I am leaving the platform; the plan is not worth it. SSL certificates didn’t load, and the website doesn’t open at all. This kind of treatment is unacceptable.

Date of experience: April 23, 2026