Taplink

3.7
Rating 3.7 · 30 reviews
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Ольга St.

I used this service for quite a long time and planned to pay for an annual subscription to try the BISSNESS option instead of PRO. However, I went on vacation and forgot to make the next three-month payment (I was a week late). When I logged in to check the status through the link as a client and make a few adjustments, I saw a message (photo attached below): "You cannot use this button temporarily, as the OWNER DID NOT PAY for the service ON TIME. COULD YOU PLEASE INFORM HIM, IF IT'S NOT TOO MUCH TROUBLE?" I was completely shocked by such treatment. Personally, this company insulted me and put me in an extremely awkward position in front of those who viewed my link. I contacted customer support, and guess what they replied? They suggested I delete my account) Now that's what I call service and attitude. I'm just in shock. And keep in mind, I was using a paid service, not a free one.

Cons
  • Poor customer service
  • Inconvenient notification system
  • Refusal of support assistance
  • Offensive messages
  • Inconvenient positioning before viewers
4
Date of experience: December 8, 2024