An excellent aid for sales. It is essentially an ordinary bot that responds to customer inquiries, but with AI capabilities and expanded functionality. It won't replace a live manager, but it significantly eases their workload by freeing them from routine tasks and increasing overall efficiency. For example, the bot can independently make calls, communicate with clients, evaluate leads and pass them to the manager if they are hot, as well as enter deals into the CRM and perform many other functions. There are plenty of scenarios for its use: consultations and handling requests outside of working hours, calling and reactivating the database, analyzing recordings and correspondence of managers to check compliance with scripts, and so on. Overall, it is a very useful tool. The only downside is that it is impossible to calculate in advance how much it will ultimately cost the business, as payment is based on tokens.
