Reviews about the company are mostly negative, with users complaining about issues with fund withdrawals and inadequate customer support.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
Recently, the technical support has been ineffective, and sometimes they charge for reviews that were not posted. When you contact support, it's impossible to prove anything. Overall, they are trying to deceive users, considering who owns this service. Additionally, the deposit fee has now doubled. I have been using the services for 2.5 years. That's enough now... It's the limit.
I made a complaint about the blocking of my task. The blocking occurred due to conditions that were not specified anywhere, meaning I am being reprimanded for something I was not warned about. Is this normal? Unfortunately, I stumbled upon their site without checking reviews first. I paid 325 rubles, and after the successful payment, they blocked my IP from accessing the site, while customer support is rude and unresponsive. These are scammers. I am glad that after my complaint to the prosecutor's office, this site may cease to exist. I will pursue this, and anyone who wishes to support a collective complaint can write to [email protected].
I was unjustly deprived of 600 rubles. Unfortunately, this amount is too small for criminal prosecution, as 600 rubles is considered petty theft. I have over 1000 completed jobs, and only one of them was rejected, and that was due to the dishonesty of the client. However, for some unknown reason, they are blocking all sections, including the payments section.
The website is generally good, but the support service needs to be completely replaced. They communicate with customers as if they are subordinates and do not perform their job. I took the exam in March, and only in June, after reminding them, did they start doing something. I'm attaching a screenshot of their inadequate behavior. A similar situation is observed in almost all support services of websites that work with freelancers. The support team behaves as if they are our masters and are not afraid of the consequences.
From 2013 to 2018, I worked on this platform, occasionally taking breaks of 2-3 months. Overall, it was a decent side job, and I was able to withdraw money regularly. Sometimes there were minor issues with clients, but the support team resolved them, albeit not always quickly, but fairly. There were instances when tasks were not credited, both on the part of clients and support. I didn't worry too much about it, especially when the client was being unreasonable—it's better to spend time on a new task than on pointless disputes. However, the next time I logged into the platform, I found my account blocked. I contacted support, but they demanded that I take an exam. I had already taken it at the beginning of my work and had a level 4 rating. They were not interested in the rules stating that the exam is taken only once. I had to start a long correspondence, in response to which I received rudeness and threats. I had a small amount of money left in my account (just over 100 rubles), but they wouldn't let me withdraw it. Honestly, the support team in 2018 was terrible. It seems they are from Rostov.
I posted a task for writing 2 reviews for 150 rubles and created a brief. However, none of the authors completed it, which led to 6 reviews failing the check, and I wasted my time on their responses. This is, of course, the authors' problem. Then I didn't log into the service for a while, and it turned out that tasks were being completed (although they could have sent a notification). As a result, people noted that everything was done well, and there was an automatic payment. When I logged in, I was shocked: there was no money, no reviews, and support responded that "after automatic payment, complaints about the absence of publication are not accepted. Please read the rules carefully." Are you serious? I am your client (was), and you can't solve the problem with the incomplete work? I am getting more and more clients for reviews, but I will never use your site again!
Everything related to earning can be found in other reviews. Yes, it formally exists. But the question is whether you will actually receive it or get banned faster? Although, most likely, you'll just be splashed with ***, if you decide to write to support. Apparently, the situation doesn't change from year to year, and it seems there is only one moderator on the site. I do not recommend wasting your energy and time on this ***-service. As for withdrawing money — I have nothing to say, I just sent a request today, which will probably be processed by that same offended child in the role of moderator. The "report support" button is clearly created for trolling, as it opens a ticket that will likely be read by the same person, who will continue to respond with insults. Regarding the positive reviews about this exchange, I would think ten times about how much each author actually received in rubles for their review. Everything else is in the screenshots. Let's see if I can withdraw my money. After that, this exchange can be safely forgotten. Even giving one star feels like a shame, but those are the rules for writing a review.
I have been working on this exchange for about five years and until recently I was completely satisfied. However, half a month ago I had internet issues and decided to log into the exchange, but I didn't enter my password since I usually used social media login. This time, when I tried to log in, there was a failure, the connection was lost, and the problem still hasn't been resolved. I contacted customer support four times, sending emails since I can't access the site. They can't figure out the cause and suggest trying different browsers. I have already tried four different ones, disabled my antivirus, but nothing helps — I still can't access the site. All other websites open without any problems. And today I received a new message stating that the Yandex site is blocked and the content is unavailable. I don't know what will happen next with this exchange, it's very unfortunate that it has come to this, as I have gotten used to working here and don't want to switch to another platform.
Guys, this is a scam! I honestly earned money, liked posts, and left reviews. But as soon as it came to payouts, the stakes started to rise, even though this was not mentioned in the terms initially. The minimum amount for withdrawal was originally 400 rubles plus a card service fee. When I submitted a withdrawal request, it was rejected, and I was told that the new minimum withdrawal amount is now 1000 rubles. I started writing to support, asking questions, but I was simply ignored. So I decided to leave and do not recommend others to earn this way!
The support service is absolutely inadequate, rude, and disrespectful. I don't understand why they call themselves support when their main goal seems to be to humiliate those who reach out to them. Yes, with a lot of effort, you can climb the ranks and earn something, but only if you have the right skills. And even then, you can be discarded at any moment. The freelancers on this site have no rights; to them, you are just slaves, and you will always be treated accordingly. The situation is a bit better for clients, but as I understand it, not always. Also, make sure to read the rules before starting work if anyone decides to go for it. Some points in them really seem silly and get in the way.
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