QComment

2.6
Rating 2.6 · 30 reviews
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наталья толмачева

I have been working on this exchange for about five years and until recently I was completely satisfied. However, half a month ago I had internet issues and decided to log into the exchange, but I didn't enter my password since I usually used social media login. This time, when I tried to log in, there was a failure, the connection was lost, and the problem still hasn't been resolved. I contacted customer support four times, sending emails since I can't access the site. They can't figure out the cause and suggest trying different browsers. I have already tried four different ones, disabled my antivirus, but nothing helps — I still can't access the site. All other websites open without any problems. And today I received a new message stating that the Yandex site is blocked and the content is unavailable. I don't know what will happen next with this exchange, it's very unfortunate that it has come to this, as I have gotten used to working here and don't want to switch to another platform.

Pros
  • Long experience on the exchange
  • Previously fully satisfied
Cons
  • Access issues to the site
  • Ineffective support service
  • Login problem not resolved
  • Advice didn't help
  • Yandex site blocked
4
Date of experience: January 8, 2026