The website is generally good, but the support service needs to be completely replaced. They communicate with customers as if they are subordinates and do not perform their job. I took the exam in March, and only in June, after reminding them, did they start doing something. I'm attaching a screenshot of their inadequate behavior. A similar situation is observed in almost all support services of websites that work with freelancers. The support team behaves as if they are our masters and are not afraid of the consequences.
