PHPShop receives mixed reviews from users. Many note its functionality and convenience, but there are complaints about technical support and issues with modules.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
I purchased the enterprise version around 2000, and it turned out to be a big mistake. The domain binding was unexpected, plus there’s a link to their website (copyright) on every page, and removing it also costs money. Time passed, and I needed to switch to another domain. I contacted support since part of the site is encrypted in Zend Engine. The response was shocking - $100 for a single sheet of virtual paper compiled through the program? Isn’t that too expensive? Just imagine what their "free" support is like. I told them to take a hike. I installed OpenCart and a parser, and scraped my site. Keep in mind that if you buy this software with encryption, you'll end up paying like a cash cow because everything is locked down except for the themes.
We visited the site and were satisfied with the stated features. We contacted support and tested the store creation. The trial license was valid for a month. Throughout the trial, everything seemed to work, but there were constant minor issues – one thing or another. Technical support seemed to fix everything. In the end, when the month was up, we purchased a paid license and launched the store, but we encountered constant problems! Sometimes the payment system doesn’t work, sometimes after an update some products disappear, sometimes the text alignment on the pages is disrupted, and other errors arise. Overall, everything works, but imagine how it looks for the customer: they enter a store where the text is misaligned, buttons are inactive, and after payment, they receive an error page (even though the money has already been deducted) and so on. I wouldn’t risk buying and entering card details in such a store! We have been trying to deal with this situation for three months now – constantly facing the same problems! Meanwhile, we have a web developer working with a salary of 120k a month, who essentially spends his time testing bugs, sending them to phpshop, and waiting for a response for 1-5 days! This is my biggest and most expensive mistake – I needed to launch an online store, and creating it from scratch seemed too costly (website, database, admin panel, CMS, and so on) – so we decided to go with a ready-made solution. As a result, three months of the web developer's work cost us 360k! And it’s unclear how to get out of this situation: on one hand, I regret the money spent (the developer's salary is more important than the phpshop license), I want to continue working with this constructor, but on the other hand, I realize that you can only work with phpshop if you are willing to accept that your site will look bad and function the same way! It seems that I will have to develop from scratch after all, as it would be cheaper to pay for development 400-600k than to buy a license for 10k from phpshop.
I have been working with PHPShop for a long time, and I am completely satisfied. I tried creating stores on free platforms, but it's just not the same: there's no tech support and no decent working modules. I don't understand what others are complaining about. The platform has a multitude of modules and reasonably priced tech support that is worth the money. There's no need to hire expensive employees; everything can be done independently (if, of course, you have the right skills) or tech support can help for a small fee. Minor adjustments and settings are always done for free.
I have been familiar with this product for quite a while. I first encountered it a few years ago in the course of my work. Gradually, I came up with the idea of opening my own store and chose the product I was already familiar with. The basic version has everything you need, plus a variety of modules for different situations. The technical support promptly resolves all arising issues. I am able to set everything up without deep programming knowledge, meaning I don't have to turn to outside specialists. It's nice that they regularly add new features and update old versions of the engine. I haven't encountered any major problems, and minor issues were resolved very quickly. Overall, everything is great, I recommend it!
My name is Oleg. I believe that the PHPSHOP platform for online stores is one of the most successful on the internet for private businesses, alongside eBay, Amazon, and similar sites. I have been using this product for over 15 years. I am probably one of the first to appreciate this engine. Throughout all this time, the platform has pleasantly surprised me with its functionality and mobility. If people have at least basic knowledge in internet marketing and sales, I highly recommend trying this platform.
There are constant problems, and almost nothing works properly. I have to pay for support regularly, but they only respond once a day, which delays the resolution of issues. The updates are unstable, and additional payment is required for their refinement. Then these refinements are included in subsequent updates.
Working with PHPShop is convenient for me. There is a knowledge base that is regularly updated. The developers keep up with modern trends, and updates are released every two months. There is also synchronization with 1C, Bitrix24, Zapier, and other services. I chose the maximum Pro version because I have a large turnover and needed integration with 1C. The open-source code is a clear plus, as it allows for customizing the system to meet my needs and making necessary changes, but this should only be handled by experienced programmers. We filled the site with products automatically. I liked the marketing tools. The admin panel is user-friendly. I tested the site as a buyer and was satisfied.
As an SEO specialist, I work with an online store on PHPShop and often reach out to technical support with various questions. The responses come quickly. Although not all code changes are made for free, this is not included in the standard license. I'm leaving a review based on my recent experience. I ordered paid changes, and they were successfully implemented. Later, I deleted part of the code and was only able to restore the backup up to the point before the changes were made. I contacted support asking them to reapply the changes and, if necessary, to issue an invoice. They did this for free, under the old invoice. I am very grateful for their help. P.S. I attached a screenshot of my questions to support.
In 15 years, I've tried numerous CMS, but none of them satisfied me. I got tired of it, switched to ***, but was disappointed there too. Of course, if I had pulled a thick stack of money from the safe, I could have bought an expensive CMS and hired specialists... But not everyone can afford that. And now I found myself needing to create an online store again. Looking at the current situation, I saw that, as always, it was either very expensive or options that I didn't like at all. I tried ***, liked it, but the modules were scarce, and the decent ones were paid. Continuing my search, I stumbled upon PHPShop and decided to give it a try. I was amazed at why I hadn't done this earlier! A few days later, I bought it and have never regretted it. Working in the admin panel is a pleasure. The support is simply excellent; my questions were resolved instantly, including my requests, and for free, at least for now. I believe I've found a true gem among CMS. Huge thanks to the developers!
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PHPShop is a company specializing in providing hosting and IT solutions. It offers a wide range of services for developers and website owners, including server setup and web application support.
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