The company receives positive reviews for service quality and support, but there are serious issues with integration and refunds.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
The problem with non-operational communication regarding new leads had long been a concern for us — our custom CRM did not allow for a transparent process, as there was no integration with the lead forms on the website, not to mention targeted advertising. The average time to connect with a new lead was between 40 to 90 minutes. By the time we reached out, potential clients had already forgotten about their intentions, which negatively impacted sales. We changed advertising agencies, thinking they were bringing in unqualified leads, but the situation did not improve. Previously, new applications came to our email, where they got lost among other messages, which also did not contribute to transparency and collaboration. With the implementation of Newton, the sales department began receiving calls for each new application in real time, as well as providing feedback to marketing on lead quality. Sales department managers could track the status of applications and listen to every conversation. We set all this up in just a few days, without the need for integration or modifications to the CRM. As a result, the conversion rate for connecting with new leads increased from 17% to about 80%, and from lead to sale — from 19% to 35%.
Everything was set up for us, they offered a suitable plan, and now everything is functioning. No extra features for extra money and no pressure. It's rare to find a service that truly wants to help rather than passing you from one manager to another. I wish the team success and great ideas! In the end, I am completely satisfied, everything works, and I'm paying just pennies!
Excellent service! Previously, we worked with many other companies, and there were always various problems. High prices, poor quality of service, difficulties reaching support, significant errors. We are satisfied with Newton's work and have already transferred most of our clients. Pleasant pricing, prompt support, minimal errors. Additionally, the partner percentage is high; no one offers as much, that's for sure. Overall, colleagues, I recommend it; you won't regret it.
We have been collaborating with Newton for a long time. Previously, we only used the callback feature, but now we organize all our analytics in one dashboard. Our clients are satisfied, as are we. Although the functionality is not as extensive as that of Roistat, it is still the best offer on the market for its price. For 1200 rubles a month, you can track the effectiveness of advertising channels, from the first click to the sale. There is an option to listen to calls, monitor the work of managers, and know the cost of leads. I recommend it!
I searched for a service that would include call tracking, callback, and end-to-end analytics for a long time. First of all, the interface is really great and intuitive – after working with it for a bit, everything becomes clear, and if needed, you can always reach out to a manager for help. Secondly, it's nice that the program allows users to set their own rules. The end-to-end analytics helped us get rid of ineffective advertising and unnecessary expenses. Thanks to call tracking, the website's conversion rate increased, as customers with questions started calling operators, which in turn boosts the sales percentage. The price is also quite reasonable. After a call ends, information about the user and which advertisement brought them to the site is displayed in the personal account. Overall, the service is truly very convenient.
Excellent service. Now we have the ability to track the entire application process and disable unnecessary ads. We can properly plan our advertising budget and optimize it. I have been using this company's services for over six months, and I like everything. There is an option for integration with VK, FB, Yandex Direct, and Google Ads. The code installation is easy. Thank you to the developers.
Before I started using the service, I had no understanding of end-to-end analytics at all. A polite manager unobtrusively explained its advantages and necessity, and after a bit of thought, I decided to figure out what this end-to-end analytics was all about. After watching a few videos on YouTube and studying some courses, I became a couch expert and signed up for a trial access in the most popular systems for my projects. After two weeks of struggles, integrations, slight confusion, and complete despair, I finally integrated all my projects into Aitronic and am writing this review about the service. Among the obvious advantages compared to competitors: - Flexibility and support. The service is relatively new, and you can tell that the team is genuinely trying to create a great product and sincerely cares about it, so they quickly and enthusiastically help you understand, implement ideas, and integrate. - A convenient and simple interface. Even a child could figure it out (I'm not the sharpest tool in the shed myself, so the manager helped me :) ). As for the downsides: - For now, there is a somewhat limited number of available integrations, but updates are frequent, and this downside is essentially insignificant since I don't need most integrations from other services. The main thing is that now I can effectively track and analyze my advertising campaigns, and the cost of the service pays off with the very first successful optimization. And call tracking is also quite good. Thank you, that's pretty much it.
The integration with AmoCRM is missing. It used to work, but it stopped functioning in the fall of 2022, and the developers have not been able to fix it in six months. They still haven't refunded the money for the unused prepaid period, and they haven't even responded to my email inquiry after a month. The functionality that they promise is objectively absent. In the last couple of weeks, the tech support just reads the messages and doesn't respond. It gives the impression that only 1-2 people are left on the team, and the service will soon cease to exist completely.
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Newton (Eyenewton) offers marketing and advertising services, specializing in creating effective strategies for brand promotion. It helps clients attract the attention of their target audience and increase brand awareness through various communication channels.
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