I encountered a problem in the digital goods section, where the materials for my clients are located. I have a "Business" plan, but access to the paid materials keeps disappearing. The support team advises me to update my browser, change it, or access it not through social media but through a full search engine. Where is this mentioned in the instructions? I couldn't find it! Even these tips don't always help, and I have to upload lessons to other messengers. Considering that I have a business plan! Doesn't Taplink claim to provide a convenient link for access through popular social media? Responses from support take a long time, which is extremely inconvenient. Communication with them also leaves much to be desired: they behave unprofessionally and seem to imply that if I don't like it, I should switch to another platform. It seems that's how it should be.
