Reviews about the company are mixed. Users praise the platform for its convenience and support, but also report issues with withdrawals and slow response times from customer service.
Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.
Review Time
Sky Crypto is a convenient and fast cryptocurrency exchange. I use it to exchange BTC, ETH, and USDT for rubles. Pros: favorable rates, quick execution, security guarantee. I recommend it.
Money is deposited into personal accounts. Then, at their discretion, they can refuse to provide the service. Through customer support, they demand money! No attempts are made to resolve the issue. They talk about a refund within 30 days, which is complete nonsense. A self-respecting company should either return the money or fulfill its obligations immediately. Interestingly, the same support has no qualms about asking to repeat the payment, claiming they will process both at once and fulfill their obligations. When asked why they can't process the first payment, they don't respond. They simply ignore it. It's not worth using this service - save your money, time, and nerves.
I read the latest negative review from a client and couldn't help but comment. It's complete nonsense and doesn't reflect reality. What drop and blocked aggregator are they talking about? The technical support never communicates like that. Clearly, this is a paid review from competitors or you ended up on a phishing site. I constantly use this platform and have no complaints. All disputed issues are resolved adequately, fairly, and logically. Technically, everything functions quickly and without failures. The platform is developing, keeping up with the times, and constantly adding new features and opportunities for earning. I've been using it for several years and I recommend it!
A wonderful and reliable platform. I have been working with it for several years and have only positive impressions. Although the support service does not always respond promptly, all issues are resolved, and they are always ready to help their clients. The negative review below clearly does not refer to them; the author likely encountered scammers who used the name SkyRay and misled them.
The collaboration with this platform lasted almost two years, but as soon as I needed to withdraw my deposit, the responses to questions in the Sky account take more than a day. When I ask for specific information, they only promise to provide it, but nothing happens; they ignore me. It's a sad sight. How long do I have to beg for my own money?
I encountered a situation for the first time where customer support has not responded for several days. I sent a transfer, but nothing has been credited to my balance. How can such a system be added to well-known sources and work with it? The problem is not only with ***, but also with the platforms that integrate them into their payment systems. How can customer support consist of just one account on Telegram? In my opinion, this is absolute scam, it's fraud. I sent money, and they are just silent. I consider this company fraudulent and do not recommend it to anyone.
This is an excellent and reliable platform. I have been working with it for several years and can confidently say that nothing more convenient exists. If support responds a bit slower than usual, it indicates a high workload, not that you are being ignored. In any situation, they always find a solution and strive to meet customer requests. I am sure that negative reviews do not apply to this platform at all. Moreover, bad reviews are only left by those who, in a state of emotional distress, believe they have been deceived, when in reality they just didn't understand the situation!
I came here in 2021. The support is adequate; you won't be left alone. Feedback and constructive criticism are welcome. The atmosphere here is friendly. I should note that I traded a little; in these 2-3 years, I had no more than 400 trades! Here, you can be not only a trader but also a holder! There is a dedicated app for Android, and soon there will be one for iOS! The platform is constantly evolving and opening new directions and countries! You can trade through Telegram. If you want to earn money - earn it with Sky!
The support service expects responses to their inquiries within a day, but in practice, they start following up on answers after just 16-20 hours. If you contact them regarding a balance freeze of 100,000 or more, responses can be delayed by several days. As a result, it gives the impression that the support's operating rule only applies in one direction... Conclusion: this service is not trustworthy and does not deserve recommendations.
These "guys" are constantly looking for traders, probably to scam them out of their money, as happened in my case. To get traffic and work on their platform as a trader, you need to make a "refundable" deposit of $1500. After a while, your account gets blocked, and the money is not returned. It's just a brilliant scam scheme, and the support service ignores all requests after that. I have filed complaints with the police and other relevant authorities. Protect your money!
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Sky Crypto is a company operating in the cryptocurrency sector, offering services and platforms for trading and exchanging digital assets. It provides users with convenient tools for managing their cryptocurrency portfolios and participating in the blockchain ecosystem.
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