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3.6/5
3.6
43 Reviews

Average Rating

3.6

/
5

43 Reviews

5 Star
53%
4 Star
14%
3 Star
0%
2 Star
7%
1 Star
26%

AI review summary

Based on 43 reviews
67% positive 0% neutral 33% negative

Reviews of Nethouse are mixed: many users are satisfied with the ease of use and support, but there are serious complaints about fraud and poor quality of services.

What people like
  • User-friendly interface
  • Fast and responsive technical support
  • Affordable rates and the ability to create a website without experience
  • Wide selection of templates and functionality for online stores
What people don't like
  • Issues with refunds and chargebacks
  • Lack of quality support and slow response to requests
  • Some users find the functionality outdated
  • High prices for domain renewals and hidden fees

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

Filtered Reviews

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Review Time

Моля Садирова

Creating a website turned out to be an easy process for me, even though I don't have any knowledge of IT technologies. I needed to have my own website for work. Compared to other platforms, Nethouse.ru offers a very user-friendly service. I contacted customer support several times, and they responded quickly. I thank the technicians for their responsiveness.

Pros
  • Easy website creation process
  • Convenient service compared to competitors
  • Quick support response
  • Responsive technicians
  • Suitable for non-IT people
5
Date of experience: May 5, 2024
Оксана Бердникова

Overall, Nethouse is a quite convenient platform. It offers a CMS for online stores, which suited me perfectly. There are interesting templates that can be flexibly integrated into any content. The design is excellent. The interface is intuitive, so even someone who is not familiar with programming can figure it out. Nethouse is a modern website builder with powerful functionality for any tasks at hand. The pricing plans are diverse: there are options for beginners, as well as a "Business" plan for those who are seriously engaged in business projects. Communication with tech support is a bit lacking, but it's not critical.

Pros
  • Convenient platform
  • Interesting templates
  • Great design
  • Intuitive interface
  • Variety of plans
Cons
  • Poor connection with tech support
4
Date of experience: May 6, 2025
Vlad

In my opinion, 200 rubles a year for a domain is a great deal, the company is really good, overall, I am satisfied. They take their clients seriously. I recommend purchasing a domain for a year, it's very beneficial, as a buyer I can tell you that. I don't understand what fraud is being talked about. Everything is excellent, thank you!

Pros
  • great price for domain
  • serious approach to clients
  • attractive offer
  • satisfied with quality
  • recommend the company
5
Date of experience: September 25, 2025
Azamat Kudaibergenov

When starting a new project, I immediately decided to use only website builders. The question of which one to choose arose. After studying a lot of materials and reviews, for some reason, I intuitively chose Nethouse. The key factor was an opinion I read somewhere about their excellent customer support. I can say that this is absolutely true. Just for that, it's worth choosing this builder. They inserted my code within 15 minutes after my request, and they fixed bugs even on weekends.

Pros
  • Excellent support service
  • Quick problem resolution
  • Works on weekends
  • Intuitive selection
  • Quality builder
5
Date of experience: November 29, 2024
Илья Титов

The site offers to send 1 ruble! When you trust the resource, you send money, and then forget to uncheck the box (auto-renewal), and money is deducted from your card! When you ask for a refund because you haven't used the site, it doesn't work! They will only refund unnecessary points! The constructor itself is very inconvenient and often freezes.

Cons
  • Auto-renewal charges money
  • No refunds
  • Only points are refunded
  • Builder is inconvenient
  • Often freezes
1
Date of experience: December 2, 2024
Юрий Пташкин

At work, we use Nethouse to create simple websites for regional projects, forums, and other needs. This builder does an excellent job of informing the audience, collecting applications, and timely publishing news. I created my first website with it a couple of years ago, and I started editing it three years ago. I learned it on the go since I had no prior experience with website creation or builders. I can say that there’s nothing complicated about it. There are ready-made templates from which we choose the suitable one and customize it to our needs. You can add various blocks and edit existing ones. You can also register a domain right away so that the website address doesn’t include “.nethouse.ru.” The builder can be mastered in a day, but to fully understand its capabilities, you need to create more than one website. I currently have no problems with it; I can create new websites in just a few hours. Changes can be made at any time, and they will immediately reflect for all internet users. There are also no issues with promoting such websites; they are inexpensive. We usually rent for a year or two when we update annual projects. This costs about 200 rubles a month, meaning a one-time payment will be around 2,500 to 5,000 rubles. Whether that's a lot or a little, I don't know, especially since website expenses are included in the event budget.

Pros
  • Easy to learn
  • Ready-made templates
  • Quick website creation
  • Affordable rental
  • Easy corrections
5
Date of experience: April 27, 2025
Максим Маенко

650 rubles were deducted from my card. Several days of communication with support yielded no results. The response was that my money was automatically converted into their "points," and they cannot return it. The card is linked to the service automatically, and to unlink it, you have to find hidden settings.

Cons
  • charged money without warning
  • poor support service
  • impossible to get a refund
  • hidden unlinking settings
  • automatic card binding
1
Date of experience: November 17, 2025
Илья Катаев

The builder offers a wide range of services. With its help, you can quickly create a landing page, blog, or small online store, as well as purchase a domain name and sell online courses using ready-made templates. The training section features numerous videos that will help you successfully launch your project.

Pros
  • Wide range of services
  • Quick landing page creation
  • Ready-made templates for courses
  • Many training videos
  • Domain name support
4
Date of experience: April 19, 2026
Игорь Афонин

Five years ago, I created a website using this builder. At first, everything seemed simple, but as I delved deeper, I realized how limited the functionality and extensions are. The prices are just outrageous! Over all these years, almost nothing has changed: there are updates, but they are useless, like connecting a cash register for payments with high fees or unnecessary mailing services. Recently, there was a price increase, and although they tried to explain the reasons, claiming they are constantly working on improvements, I wondered what exactly they have done that is useful and what problems remain. I wrote a letter to the director, as the tech support recommended, but I've been waiting for a response for three months now, and tech support claims it's not their concern, so just wait. Additionally, the photo upload speed is very low (even though I compressed them beforehand), and one search engine even complained about this to improve my site's visibility. I often have to make changes myself to ensure the address displays correctly on the map. Tech support often misleads, claiming that the problems are due to search engines, poor internet, or that they are working on it, but they can't say when everything will be fixed. Therefore, if you plan to use the site for a long time and want it to rank well in searches, it's better to choose another builder. I intend to leave this service soon, although it won't be easy.

Cons
  • Narrow functionality and extensions
  • Exorbitant prices
  • Low loading speed
  • Support issues
  • Unhelpful updates
1
Date of experience: July 19, 2025
Алексей Воловов

I do not recommend using the services of this registrar; I encountered difficulties obtaining the AuthInfo for transferring the domain. With other registrars, you can simply request the information via email or phone, but here you have to go to a notary to certify your signature. They create additional complications to keep clients, and it would be better if they lowered the renewal prices for the domain.

Cons
  • Difficulties obtaining AuthInfo
  • Notarization required
  • Creates additional complications
  • High renewal prices
  • Inconvenient support service
1
Date of experience: January 14, 2025
7.2
Trust Score
Good
Based on 43 reviews

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Business Details

  • Create your own website independently using the free online website builder Nethouse. Open new opportunities for your business - register now!

Security Checks

  • SSL-сертификат Valid
  • Blacklists Not listed
  • Domain age 25 лет
  • Registered 2001-03-29
  • IP-адрес 185.84.110.40
  • Name servers ns5.nethouse.ru, ns4.nethouse.ru

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