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Average Rating

2

/
5

3 Reviews

5 Star
0%
4 Star
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3 Star
0%
2 Star
100%
1 Star
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AI review summary

Based on 3 reviews
0% positive 0% neutral 100% negative

Reviews about the company 'Makhost' are mostly negative. Customers face issues with refunds and service availability, leading to dissatisfaction.

What people like
  • Technical support works fine
  • There is a trial period for VPS
What people don't like
  • Issues with refunds
  • Unclear terms for VPS testing
  • Account blocking without explanations
  • Unsatisfactory service from the business department

Generated by AI based on published reviews and public data. For reference only and may contain inaccuracies.

All Reviews

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Review Time

fb544657192383280

Scammers!!! They blocked my VPS, reason: DDoS (not my fault, I was the one affected). Screenshot: http://clip2net.com/s/3wH4v4T Naturally, I want to withdraw the remaining funds from my personal account, as well as the funds for the unused period of the VPS. But then the "clowns of amateurs" show begins, quote: "Account a92462 was registered via a partner link, transfer is possible but with a 20% fee." But I registered the account through my second account, where the funds were not credited and, of course, they cannot return it; the amount is not large (but it's really funny). Screenshot: http://clip2net.com/s/3wH4zca Well, scammers, let it be your way. I topped up the account with a bank card, so return it there to verify me. In reg.ru, they return funds to the account from which the top-up was made. That is, to my bank account or already to a QIWI wallet (which I have). And again, a refusal, the refund is only to WMR (which I don't have, I work exclusively through the bank, with confirmation of my identity). Screenshot: http://clip2net.com/s/3wH4Bki Well, crooks, I register in WebMoney and want to provide WMR or transfer to my second account in McHost. And again, I receive a refusal, reason: VPS was blocked, with no possibility of recovery, and for the next calendar month, they charged for it and for all additional services, which were also blocked with no possibility of recovery. Quote: "You have nothing left to return, your account was deleted for non-payment." Screenshot: http://clip2net.com/s/3wH4GaR They no longer respond to emails, complete silence! This is how scammers operate; read earlier reviews when they scammed thousands of people. The main character of this saga with a qualitative experience of fraud: Mikhail Ozorovich.

Cons
  • Заблокировали VPS без причины
  • Отказ в возврате средств
  • Игнорирование писем клиентов
  • Высокая комиссия за перенос
  • Неудовлетворительное обслуживание
2
Date of experience: апр 09, 2016
viporg

The hosting is really not great. I recently decided to purchase a VPS - they advertised a 10-day trial, so I thought that was excellent, ordered it, and tried to activate the trial period - but I got a message saying it was impossible and to contact support. I reached out, and they told me to pay for a month and then I could test it. I asked if there was a money-back guarantee, and the response was something like according to Russian law (I think that means either there isn't one or it's only by court decision, yeah, over $25). I went ahead and ordered it - only to find out that the hosting uses the worst virtualization platform, OpenVZ, which unfortunately didn't work with my software (I didn't know this until I tried it). In the end, it turns out I just gave the host $25 for nothing. As usual, the host doesn't keep its promises.

Cons
  • Проблемы с активацией теста
  • Отсутствие манибека
  • Плохая платформа виртуализации
  • Не выполняют обещания
  • Потеря 25 долларов
2
Date of experience: окт 25, 2012
tenyaev.vlad

I transferred money to my account to pay for the next month, but a few days later, the hosting service refused to provide me with services. There is money in the account, and I wrote to their terrible accounting department to get back the money I didn't spend. They replied that I should read the offer, and they won't return my money.

The tech support at this hosting is great, but it seems they didn't invest enough in the business department... There's a guy sitting there - he's somehow clueless, I can't understand him. And the woman is just as bad.

Pros
  • Классная техподдержка
Cons
  • Проблемы с возвратом денег
  • Неадекватная бухгалтерия
  • Непрофессиональный бизнес-отдел
  • Отказ в предоставлении услуг
  • Плохое обслуживание клиентов
2
Date of experience: май 17, 2012
4
Trust Score
Low
Based on 3 reviews

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Business Details

  • Buy hosting and a domain name for your website at "Makhost". ✔ Other services: VPS, server rental, CMS, and Premium plans. Bonuses for new and regular customers. Order on the website.

Security Checks

  • SSL-сертификат Valid
  • Blacklists Not listed
  • Domain age 22 года
  • Registered 2004-01-29
  • IP-адрес 95.142.36.6
  • Name servers d1.mchost.ru, d2.mchost.ru

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